Managing Tasks
This section discusses how to track task status.
|
Page Name |
Definition Name |
Usage |
|---|---|---|
|
Task Status |
RC_TASK_STATUS |
Update the status for a task. |
Use the Task Status page (RC_TASK_STATUS) to update the status for a task.
Navigation
Click a task link in a notification email or worklist.
|
Field or Control |
Definition |
|---|---|
| Description |
Displays data from the business project's parent object. For example, if the parent object is a case, the Description field typically displays the case summary. Use the Business Project - Parent Object page to define the data that appears. |
| Status |
Select the status of the task. Options are Complete - Success and Complete - Failure. Depending on how the business project is defined, the success or failure of a task may trigger workflow or control automatic phase transitions. |
| Assignment Type and Assigned To |
Indicates whether the task is assigned to a person, a provider group, or a role, and displays the assignee. These fields are display-only. The business project owner must reassign tasks on the Business Project Status page. |