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Defining Alpha Indexes

This section provides an overview and describes how to define alpha (alphabetic) indexes.

Page Name

Definition Name

Usage

Alpha Index Definition Page

RD_ALPHA_IDX_DEFN

Define alphabetic indexes that are used to filter a user's account list and contact list.

Alpha indexes are primarily used by the Sales application. An alpha index enables users to quickly locate all customers whose names begin with a certain letter or sequence of letters, similar to using a rolodex. The alpha index appears on account management and contact management pages and consists of the letters of the alphabet, by default.

You can modify the default index and define different alpha indexes for each installed language. Additionally, you can assign different alpha indexes for each user.

Use the Alpha Index Definition page (RD_ALPHA_IDX_DEFN) to define alphabetic indexes that are used to filter a user's account list and contact list.

Image: Alpha Index Definition page

This example illustrates the fields and controls on the Alpha Index Definition page.

Alpha Index Definition page

Field or Control

Definition

UI Character

Enter the characters that identify this index on the user interface.

For example, to define an index that encompasses the letters A through C, enter A-C.

Search String

Enter the search characters, separated by commas.

For example, to search for names beginning with the letters A, B, or C, enter A, B, C.