Enabling custom objects for reporting

To report on custom objects in Insight you must first enable the custom object for reporting. You can only report on custom objects that are mapped to a contact or account record. After you enable the custom object for reporting, you can find the custom object in the Contact Custom Data Object folder or the Account Custom Data Object folder. Both of these folders are available in subject areas where Contact and Account attributes are available. Learn more about subject areas and attributes.

Note: You can enable a maximum of 25 custom objects for Insight reporting, with a maximum of 25 text fields, 10 numeric fields, and 10 date/time fields per custom object. If reporting on large text fields, note that Insight removes all text formatting (such as line breaks) and has a character limit of 1000 characters.

To enable a custom object for reporting:

  1. Navigate to Audience An image of the Audience icon., then click Custom Objects.

  2. Click Insight Setup and select Custom Data Reporting Setup.
  3. Click An image of the select a custom object field icon. . The Custom Object Search opens.
  4. An image of the select a custom object field circled.

  5. Search for and select the custom object. Click OK.
  6. Click An image of the add icon. Include in Insight.

    An image highlighting the button to add a custom object to your Insight reports

  7. Click the custom object, and then click The select a custom object field icon. . The Custom Object Record Field Search page opens.
  8. A image of the select a custom object data field circled.

  9. Search for and select the custom object record fields to include in reporting. Click OK.
  10. Click An image of the add icon. Include Field in Insight.

    An image showing fields enabled for reporting

  11. Click Save.

Tip: Clicking the Frequently searched field check box creates an index for that field in the database. Using an index can result in faster queries. You can select a maximum of 3 fields as frequently searched.

A green status bar appears when you've successfully added the custom object. It may take up to 10 minutes to be updated in Insight.

Learn more

Custom objects

Creating custom objects

Monitoring custom objects in the Marketing Operations Center