Creating plain-text email headers and footers

Important: To access the content editors in the Redwood experience, please log in to My Oracle Support and create a service request. After you have been granted access, turn on the Redwood experience.

The plain-text version of an email header and footer allows the content to be viewed when the HTML version cannot be rendered properly or if a contact is to receive a plain-text email. Plain-text headers and footers do not contain any images, formatting, or embedded links.

A plain-text version of your header and footer is created automatically. You can customize the plain-text version as needed.

To create a plain-text email header or footer:

1. Navigate to Assets > Components, then click Email Header or Email Footer.
2. Open an existing email header or footer or create a new one.
3. Click Plain-Text.
   • In the Classic UI, click Plain-Text
   • In the Redwood Experience, click the I icon

   

4. Edit the plain-text version of the header or footer as needed in the classic UI or the Redwood Experience.

   Classic UI

   

   Redwood experience

   

5. To customize the plain-text version, clear the Automatically generate plain-text version check box.
6. Click Save.

Learn more

Creating email headers and footers

Sending an email as plain-text only in the Design Editor

Editing the plain-text version of emails in the Design Editor

Adding email headers and footers in the Design Editor