Editing the plain-text version of emails

Oracle Eloqua always generates a plain-text version of your email. The plain-text version does not send any images, formatting, or embedded links and does not include an Oracle Eloqua tracking pixel. It allows the email to be viewed when the HTML version cannot be rendered properly. It is also the only version sent to contacts who prefer plain-text emails.

The plain-text version uses the text from the HTML version of the email. You can customize the plain-text version without impacting the HTML version.

Note: If you want to only send the plain-text version of the email, the Source Editor and the Classic Design Editor allow you to do this by updating the email settings. If you are using the Design Editor, only contacts who prefer to receive plain-text emails will be sent the plain-text version. Learn more about this contact preference setting.

To edit the plain-text version of an email:

  1. Navigate to Assets An image of the Assets icon, which is represented by a black pencil., then click Emails.
  2. Open an existing email, or create a new one. You must save your email before you can change the plain text version.
  3. Choose an option:
    • If you are using the Design Editor, click Actions > Edit Plain-Text in the menu bar.
    • If you are using the Source Editor or the Classic Design Editor, click Plain-Text.

      Important: As of early 2018, the Classic Design Editor is a legacy editor. Learn More.

  4. To customize the plain text email, choose an option:

    • If you are using the Design Editor, click Sync with HTML email to turn off the setting.
    • If you are using the Source Editor or the Classic Design Editor, clear the Automatically generate plain-text version check box.
  5. Make your changes and save your email.

Related

Email authoring

Creating emails

Email settings

Sending an email as plain-text only