Understanding the Oracle RightNow Adapter in Design Time and Runtime
This section provides an overview that enables you to access the in both design time and runtime.
The has two components:
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Design time. The design-time component of the is the configuration wizard. The wizard enables generation of artifacts that are needed to invoke and consume Web services. It consists of configuration windows that create the artifacts needed to communicate with the RightNow Cx.
Oracle JDeveloper design time for the provides the user interface that facilitates creating an on-premise connector/adapter to the RightNow Cx. It supplies the following features:
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Ability to choose the RightNow Cx WSDL on which the connection is to the RightNow Cx is to be made.
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Validation of the RightNow Cx WSDL together with its associated CSF key.
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Browsing standard objects that are available to you in RightNow CX.
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Enabling you to select/query the RightNow CX business objects in two ways:
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Ability to use the shuttle-based business object browser widget.
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Ability to perform context sensitive, system-assisted ROQL queries through your use of the ROQL editor.
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The flowchart shown in Figure 2-8 explains the complete design-time lifecycle- (the actions you perform in configuring the ). It shows the Adapter Configuration Wizard for the runtime and how the design time relates to its SOA context.
Figure 2-8 Oracle RightNow Adapter Design Time Flowchart
Description of "Figure 2-8 Oracle RightNow Adapter Design Time Flowchart" -
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The adapter also has a runtime component:
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You use the runtime part of the adapter for delivering the information generated during design time to the service endpoint. This is where the invocation of the Web Service occurs.
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Figure 2-9 shows the complete runtime lifecycle and the activities related to performing the runtime.
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Figure 2-9 Oracle RightNow Adapter Runtime
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You can install the for both new and existing customers of Oracle SOA Suite 12.1.3.0.