Verifying the OPatch Installation

You must perform verification of the OPatch for both server side and JDeveloper installation. Steps for verification follow.

Verifying Installation of the JDeveloper Plug-in for Oracle RightNow Cx Adapter

Follow these steps to verify the installation of the Oracle RightNow adapter in the Oracle JDeveloper software:

  1. Open Oracle JDeveloper and check for the presence of the Oracle RightNow adapter in the component palette. Alternatively, you can navigate to the following location, 
    {MIDDLEWARE_HOME}/soa/plugins/jdeveloper/extensions and check for the following jar file.
oracle.cloud.adapter.rightnow.jar
  2. If you are not able to verify in the above steps, your installation has not been successful. Try to install the patch again.

Verifying Installation of the Oracle RightNow Adapter Runtime Plug-in on the Server Side

Follow these steps to verify the installation of the Oracle RightNow adapter on the WebLogic Application server:

  1. Use the FTP Client or Putty to connect to the WebLogic server where OPatch has been installed.
  2. The latest OPatch installs rightnow.jar under the modules directory structure: {MIDDLEWARE_HOME}/soa/soa/modules/oracle.cloud.adapter_12.1.3/

If you are not able to verify any of the above steps, your installation has not been successful. Try to install the patch again.