Performing Common JDeveloper Configuration Steps
This section provides a summary of the common configuration steps for beginning an Oracle RightNow adapter project using Oracle JDeveloper. While you can use Oracle JDeveloper to configure an Oracle RightNow adapter and create a BPEL project, you can also configure the adapter for use with other service engines, such as Oracle Service Bus.
Creating a SOA Application Project in JDeveloper
To configure an Oracle RightNow adapter for use as an outbound or inbound service using Oracle JDeveloper, first create the SOA application project.
- Click New and select Application from the File menu of Oracle JDeveloper.
- The New Gallery page is displayed. Select SOA Application from the Items list.
- Provide a suitable name to your application.
- Click Next and provide a suitable name to your project.
Figure 3-4 Providing a Name for Your Project
Description of "Figure 3-4 Providing a Name for Your Project" - Select Composite with BPEL Process.
Configuring an Oracle RightNow Adapter for Outbound Services
To configure an Oracle RightNow adapter for use as an outbound service using Oracle JDeveloper:
- Enter a meaningful name for the Oracle RightNow adapter and an optional description.
Figure 3-6 Oracle RightNow Adapter Basic Info Screen
- On the RightNow Cloud adapter Connection screen, enter connection information to connect to Oracle RightNow Cx. This includes the WSDL URL, the security policy, and the name of the authentication key. You can obtain the WSDL and the authentication key from your RightNow administrator.
Figure 3-7 Oracle RightNow Adapter Connection Screen
- Next, the RightNow adapter configuration wizard displays additional information for you to select:
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The operation you want to perform.
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The objects against which you perform the operation.
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Any operation-specific configurations.
At this point, you can indicate to either perform single CRUD operations or perform operations in a batch:
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Single Operation - Select this option to work with a single operation.
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Batch Operation - Select this operation to work with multiple operations.
Figure 3-8 shows the Operation screen in which you perform the large part of your work related to selecting operations.
Figure 3-8 Oracle RightNow Adapter Operations Screen
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Configuring an Oracle RightNow Adapter for Inbound Services
To configure an Oracle RightNow adapter for use as an outbound or inbound service using Oracle JDeveloper, first create the SOA application project.
- Click the Oracle RightNow adapter icon in the swimlane. The Oracle RightNow adapter Basic Info screen appears.
Figure 3-9 Oracle RightNow Adapter Basic Info Screen
- Enter basic information to connect to the Oracle RightNow adapter.
Table 3-1 RightNow Configuration Wizard
Configure Example/Information What do you want to call your connection?
Enter a meaningful name.
What does your connection do?
Enter a description.
Figure 3-10 Oracle RightNow Connection Screen
Table 3-2 Connection Page
Configure Example/Information WSDL URL
Obtain the WSDL from your RightNow administrator.
Security Policy
Select a policy.
Authentication Key
You can obtain the authentication key from your RightNow administrator.
- Select the business object that you want to receive from Oracle RightNow Cx as a request document to start this integration, then select Next.
- Select a response type and optional business object for the response.
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Deselect the Send checkbox if a response is not required. This action disables the list of business objects from being selected.
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Select Immediate, then select a business object that you want the integration to send as a response document to Oracle RightNow Cx. You can also optionally select Also Send Faults to send faults if they are encountered by the integration.
Note:
The Response list includes an option called Delayed. This option does not work and should not be selected.
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