Managing Your Tenants

Topics in this article

Creating a Tenant

Modifying or Deleting a Tenant

Viewing Usage Reports About Your Tenants

5 Minute Read

As an Oracle Live Experience distribution partner, you're able to create and delete tenants for your own customers quickly and easily through the Partner Admin Console.

To access the Partner Admin Console, launch your web browser and navigate to one of the following URLs:

  • https://live.oraclecloud.com/dptui?tenant=your_tenant_name

    or, for EMEA customers:

  • https://emea.live.oraclecloud.com/dptui?tenant=your_tenant_name

Creating a Tenant

Creating a new tenant when you sign up a new customer is quick and easy. From the Partner Admin Console, select Tenants from the navigation menu. On the Tenants page, click Add New Tenant.

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Description of the illustration ''partner_newtenant.png''

The process to provision a new tenant can take about a minute to complete.

Onboarding New Tenants

When you create a tenant, a welcome email is automatically sent to the email address you specified in the new tenant form. The welcome email includes links and information for your new tenants to get started.

Using the Admin Console, they'll want to configure their account (set up security, create users and teams, and set up engagement scenarios, for example). Then they'll want to create an application in the Admin Console. And then they'll want to add Live Experience features to their web or mobile apps.

See Get Started for more information about the onboarding user experience.

Modifying or Deleting a Tenant

To modify or delete a tenant, open the Partner Admin Console and select the tenant to modify or delete.

When you select a tenant, you can modify it or select the Delete Tenant button.

WARNING:

If you delete a tenant, you also delete all the tenant's data, such as engagement information and recordings.

Viewing Usage Reports About Your Tenants

In the Partner Admin Console, select Reports from the navigation menu to see usage reports about all your tenants.

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Description of the illustration ''partner_reports.png''

The Reports page shows reports on the following information:

  • Your license usage for the reporting period

  • The number of named users per month for each of your tenants

  • The number of connected seats per month for each of your tenants

  • The number of named users and connected seats per tenant for the reporting period

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