Oracle Live Experience

August 2019

Mobile Channels

Learn all about Live Experience digital mobile channels and when and how to use them..

Live Experience Engagement Scenarios: Choosing the Right Digital Channels for the Job

Proactively engage with customers in a personalized way tailored to their unique journey and requirements. Provide the channels they need without overburdening them with those they don't, and ensure an optimal customer experience. 20 minute read.

Oracle Live Experience Integrated Mobile Channels

Learn about choosing the right mobile channel to increase customer satisfaction and retention. 5 minute read.

Design Customer Engagements

Learn about designing Customer Engagements that intercept customer issues and concerns before they escalate. 5 minute read.