Get familiar with your Oracle Live Experience applications.
An Oracle Live Experience application isn't a standalone installable, runnable
application like an Android or iOS app, or Microsoft Excel. Instead, it's a set of base
configuration parameters identified by a client ID.When you create a client app in
the traditional sense such as an Android, iOS, or web application, you use that
client ID to register your client app with the Live Experience application. The Live
Experience application then governs basic behaviors of your client application, such
as:
- Selecting if digital audio, video, or screen share streams should be
recorded when your app is participating in a customer engagement.
- Determining whether your app is only available during certain hours.
- Determining if, and at what frequency, your app asks customers for call
quality feedback.
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From the Admin Console navigation menu, click
Applications.
When the Applications window opens, you see a list of your applications. The
Meeting application is included by default with Live Experience and handles the
meeting functionality. You can't delete this application, but you can configure
some of its settings.
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To create a new application, click Add New
Application.
When creating a new application, the only thing you need to enter is a unique
name.
When you click Register New Application, Live
Experience displays an important one-time message.
- The Client ID is a public identifier that Live Experience uses to
identify your application.
- The Client Secret is a unique string that is only known to the
application and the authorization server. It is displayed to you
here in plain text for the first and only time. After you close this
dialog, you can never retrieve this string from Live Experience. You
can regenerate the client secret, but if you do, you need to update
all your mobile and web apps where your Live Experience application
is referenced.
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To search for a specific application, click
Search.
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Click on an application's name to open its details.
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To delete an application, click the trash icon.
Note: If you delete an application that you've embedded in one of your mobile
apps or web apps, Live Experience stops working.