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Contents

Title and Copyright Information

Preface

• Audience
• Accessing Oracle Documentation
• Documentation Accessibility
• Document Revision History

1 Overview of the Oracle Communications Order to Cash Integration Pack

• About Oracle AIA and Oracle Communications Solutions Integrations
• Overview of the Oracle Communications Order to Cash Integration Pack
  • About Using Third-Party Applications
    • About the Test Orchestration Process
• About Oracle AIA in Product-Based Solutions
  • About RODOD
  • About RSDOD
  • About Integrated RODOD and RSDOD Deployments
• About the Process Integrations
  • About Product Lifecycle Management
    • Pricing Center and Pricing Design Center Terminology
  • About Order Lifecycle Management
  • About Customer Management
  • About Order Fallout Management
• Example Order to Cash Business Scenarios
  • Promotion Groups and Large Order Scenario
    • Design Time
    • Order Time
    • More Information About Large Orders and Promotion Groups
  • Family Share Plan and Payment on Order Scenario
    • Design Time
    • Order Time
    • More Information About Family Share Plans and Payments on Orders
  • Corporate Account Hierarchy Scenario and Split Billing Scenario
    • Design Time
    • Order Time
    • More Information About Corporate Hierarchies and Split Billing
  • Legal Owner and Split Billing Scenario
    • Design Time
    • Order Time
    • More Information About Legal Owners and Split Billing
• Directory Placeholders Used in This Guide

Part I Understanding the Process Integrations

2 Understanding the Process Integration for Product Lifecycle Management

• About the Process Integration for Product Lifecycle Management
  • About the Synchronize Product and Price Business Flow
  • About the Query Product Classes Business Flow

3 Understanding the Synchronize Product and Price Business Flow

• About the Synchronize Product and Price Business Flow
  • About Synchronizing Pricing Components
  • About Synchronizing Updates to Pricing Components
• About the Pricing Component Synchronization Integration Flows
  • About the Product Synchronization Integration Flow
    • About Unspecified Effective Start and End Dates
  • About the Discount Synchronization Integration Flow
  • About the Chargeshare Synchronization Integration Flow
  • About Synchronizing Product Usage Charges
• About Price Lists and Rate Plans
  • Working with Price Lists and Rate Plans at Design Time
    • Associating Rate Plans in BRM with Price Lists
    • Rate Plan Example: Multiple Lines of Business and Regions
    • Offering a Product in Multiple Currencies
    • Rate Plan Example: Multiple Currencies
  • Managing Pricing in Rate Plans and Price Lists
    • Changing the Price of a Product
    • Changing the Price List of a Product
    • Changing from Multiple Price Lists to the Default Price List
• About BRM Balance Groups
• Understanding Product Bundling
  • Basic Entity Mappings
  • Defining Products and Discounts in BRM
    • Using Fixed Amounts or Scaled Amounts in BRM
  • About Creating Physical Goods
  • About Adding Products to Siebel CRM Sales Catalogs
  • Recommendations for Product Definition in Siebel CRM
  • Recommendation for Discounts
    • Discounts Defined in BRM
    • Discounts Defined in Siebel CRM
    • Defining Overrides on the Product Definition
  • About Service Bundles
    • About Billing Service Types for Service Bundles
  • About Simple Service Bundles
    • Flagging Subscription Products as Simple Service Bundles
    • Example of Using a Service Bundle or a Simple Service Bundle
    • Assumptions and Constraints for Working with Simple Service Bundles
  • About Service Grouping
    • Enabling Service Grouping at Design Time
  • About Promotion Groups
    • Creating Promotion Groups
  • About Family Share Plans
    • Creating Family Share Plans
  • About Marketing Bundles
  • About Credit Limits
  • About One-Time Charges for Activating and Changing Services
    • Charging for Service Activation and Changes to Promotions and Services
  • About Friends and Family Lists
    • Enabling Friends and Family Lists
    • Product Definition Methodology for Friends and Family Lists: Example
  • About Time-Based Offerings
    • Setting Up Time-Based Offerings
    • Managing Expired Time-Based Offerings
• Assumptions and Constraints for the Synchronize Product and Price Business Flow

4 Implementing the Synchronize Product and Price Business Flow

• About the Synchronize Product and Price Business Flow
  • About the Product Synchronization Integration Flow
  • About the Discount Synchronization Integration Flow
  • About the Chargeshare Synchronization Integration Flow
• BRM Interfaces
• Siebel CRM Interfaces
• Industry Oracle AIA Components
• Integration Services
  • SyncProductBRMCommsReqABCSImpl
  • SyncDiscountBRMCommsReqABCSImpl
  • SyncSponsorshipBRMCommsReqABCSImpl
  • CommunicationsItemCompositionEBSV1
  • SyncItemCompositionListSiebelCommsJMSConsumer
  • SyncItemCompositionListSiebelCommsProvABCSImpl
  • CommunicationsPriceListEBSV2
  • ProductOptimizedSyncPriceListListSiebelCommsJMSConsumer
  • ProductOptimizedSyncPriceListListSiebelCommsProvABCSImpl

5 Understanding the Query Product Classes Business Flow

• About the Query Product Classes Business Flow
• About the Query Product Classes Integration Flow
  • About the Logical Data Model in Siebel CRM
  • About Updating the Attribute Valueset
• Updating Product Classes and Effectivity

6 Implementing the Query Product Classes Business Flow

• About the Query Product Classes Business Flow
  • About the Query Product Classes Integration Flow
• Siebel CRM Interfaces
• Industry Oracle AIA Components
• Integration Services
  • QueryProdClassAndAttributesSCEReqCommsABCSImpl
  • QueryClassificationListSiebelCommsProvABCSImpl
  • QuerySpecificationListSiebelCommsProvABCSImpl
  • QuerySpecificationValueSetListSiebelCommsProvABCSImpl

7 Understanding the Process Integration for Order Lifecycle Management

• About the Process Integration for Order Lifecycle Management
  • About Order Lifecycle Attributes
    • About the OrderSubject Attribute
    • About the ServiceFamily Attribute
    • About the TechnicalInventoryId Attribute
  • About the Order Lifecycle Management Business Flows
• About Order Capture
• About the Deliver Customer Order Subflow
• About the Qualify Customer Order Subflow
• Product Definition and Mapping Design Considerations
  • About Defining Products
  • About Mapping Orders to Fulfillment Functions
• Data Requirements for Integrated Order Lifecycle Management

8 Understanding the Process Sales Order Fulfillment Business Flow

• About the Process Sales Order Fulfillment Business Flow
• About Sales Orders
  • About Change Orders
    • About Supplemental Orders
    • About Follow-On Orders
    • About Modify Orders
  • About Future-Dated Orders
• Supporting Large Orders
• About Accepting Payments on Orders
  • Accepting Payments on Change Orders
• Supporting Multiple Price Lists on Orders
  • Specifying Different Price Lists on New Orders
  • Changing Price Lists on Supplemental Orders
  • Changing Price Lists on Modify Orders
• Supporting Promotion Groups on Orders
  • Using Change Orders with Promotion Groups
• Supporting Family Share Plans on Orders
  • Using Change Orders with Family Share Plans
• Supporting Order Priority
  • About Order Priority in Siebel CRM
• Supporting Split Billing on Orders
• Supporting Corporate Account Hierarchies on Orders
• Supporting Legal Owners on Orders
  • Supporting Legal Owners and Split Billing On Orders
• Assumptions and Constraints for the Process Sales Order Fulfillment Business Flow

9 Implementing the Process Sales Order Fulfillment Business Flow

• About the Process Sales Order Fulfillment Business Flow
  • About the Submitting Orders from Siebel CRM to OSM Integration Flow
    • Defining Transaction Boundaries and Recovery Details
• Supporting Order Priority
• Supporting Price Lists
• Siebel CRM Interfaces
• Industry Oracle AIA Components
• Integration Services
  • ProcessSalesOrderFulfillmentSiebelCommsJMSConsumer
  • ProcessSalesOrderFulfillmentSiebelCommsReqABCSImpl
  • ProcessSalesOrderFulfillmentOSMCFSCommsJMSProducer

10 Understanding the Synchronize Fulfillment Order Billing Account Business Flow

• About the Synchronize Fulfillment Order Billing Account Business Flow
  • About the Interfacing Orders to Create Customer Data Integration Flow
    • About Creating Account, Billing, and Corporate Hierarchies in BRM
  • About the Payment on Order Integration Flow
• Assumptions and Constraints for the Synchronize Fulfillment Order Billing Account Business Flow

11 Implementing the Synchronize Fulfillment Order Billing Account Business Flow

• About the Synchronize Fulfillment Order Billing Account Business Flow
  • About the Interfacing Orders to Create Customer Data Integration Flow
  • About the Payment on Order Integration Flow
  • Defining Transaction Boundaries and Recovery Details
• BRM Interfaces
• Siebel CRM Interfaces
• Industry Oracle AIA Components
• Integration Services
  • ProcessFulfillmentOrderBillingAccountListOSMCFSCommsJMSConsumer
  • ProcessFulfillmentOrderBillingAccountListSiebelCommsJMSConsumer
  • CommsProcessFulfillmentOrderBillingAccountListEBF
  • QueryReceivedPaymentListSiebelCommsProvABCSImpl
  • CreateReceivedPaymentListBRMCommsProvABCSImpl
  • ProcessFulfillmentOrderBillingAccountListResponseOSMCFSCommsJMSProducer

12 Understanding the Bill Fulfillment Order Business Flow

• Overview of the Bill Fulfillment Order Business Flow
• About Interfacing Orders to BRM
  • Creating and Updating Service Instances
  • Sending Pricing Information
    • Applying One-time and Penalty Charges
    • Applying Pricing or Discount Overrides
    • Sending Price List Information
  • Using Service Identifiers
  • Communicating Promotion Information
  • Rolling Back Transactions
• Supporting Balance Groups
  • Disabling Service-Level Balance Groups
  • Working with Service-Level Balance Groups Enabled
    • About Tracking and Billing Services with Service-Level Balance Groups Enabled
    • About Transferring Services in Siebel CRM
  • Working with Service-Level Balance Groups Disabled
• Supporting Product Bundling
  • Examples of Mapping for Bundled Products
  • Synchronizing Simple Service Bundles
    • Changing Purchased Simple Service Bundles
    • Simple Service Bundle Cross-References Entries
• Synchronizing Promotion Groups
• Synchronizing Family Share Plans
• Synchronizing Service Grouping
• Supporting Single-Phase and Two-Phase Billing
  • Choosing Between Single-Phase and Two-Phase Billing
    • Single-Phase Billing
    • Two-Phase Billing
  • Using Single-Phase Billing or Two-Phase Billing
    • INITIATE BILLING Mode
    • FULFILL BILLING Mode
  • Assumptions and Constraints for Two-Phase Billing
• Supporting Revisions
  • Assumptions and Constraints for Revisions
• Supporting Time-Based Offerings on Orders
  • Supporting Time-Based Offerings on New Orders
  • Supporting Time-Based Offerings on Change Orders
• Supporting Friends and Family Lists
  • Using Change Orders with Special Rating Products
• Supporting Split Billing
• Assumptions and Constraints for the Bill Fulfillment Order Business Flow

13 Implementing the Bill Fulfillment Order Business Flow

• About the Bill Fulfillment Order Business Flow
  • About the Interfacing Orders to Create Transaction Data in BRM Integration Flow
    • Defining Transaction Boundaries and Recovery Details
• BRM Interfaces
• Industry Oracle AIA Components
• Integration Services
  • ProcessFulfillmentOrderBillingOSMCFSCommsJMSConsumer
  • ProcessFulfillmentOrderBillingBRMCommsProvABCSImpl
  • ProcessFulfillmentOrderBillingBRMCommsAddSubProcess
  • ProcessFulfillmentOrderBillingBRMCommsMoveAddSubProcess
  • ProcessFulfillmentOrderBillingBRMCommsSuspendResumeSubProcess
  • ProcessFulfillmentOrderBillingBRMCommsUpdateSubProcess
  • ProcessFulfillmentOrderBillingBRMCommsDeleteSubProcess
  • ProcessFulfillmentOrderBillingBRMCommsSharingGroupSubProcess
  • ProcessFulfillmentOrderBillingResponseOSMCFSCommsJMSProducer

14 Understanding the Provision Order and Update Fulfillment Order Business Flows

• About Order Provisioning
• About the Provision Order Business Flow
• About the Update Fulfillment Order Business Flow

15 Implementing the Provision Order and Update Fulfillment Order Business Flows

• About the Provision Order and Update Fulfillment Order Business Flows
  • About the OSM Fulfillment to OSM Provisioning Integration Flow
    • Defining Transaction Boundaries and Recovery Details
• Industry Oracle AIA Components
• Integration Services
  • ProcessProvisioningOrderOSMCFSCommsJMSConsumer
  • ProcessProvisioningOrderOSMPROVCommsJMSProducer
  • ProcessFulfillmentOrderUpdateOSMPROVCommsJMSConsumer
  • ProcessFulfillmentOrderUpdateOSMCFSCommsJMSProducer

16 Understanding the Update Sales Order Business Flow

• About the Update Sales Order Business Flow
  • About Updating Sales Order Data
  • About Updating Sales Order Status

17 Implementing the Update Sales Order Business Flow

• About the Update Sales Order Business Flow
  • About the Updating Statuses from OSM to Siebel CRM Integration Flow
    • Defining Transaction Boundaries and Recovery Details
• Siebel CRM Interfaces
• Industry Oracle AIA Components
• Integration Services
  • UpdateSalesOrderOSMCFSCommsJMSConsumer
  • UpdateSalesOrderSiebelCommsJMSConsumer
  • UpdateSalesOrderSiebelCommsProvABCSImpl

18 Understanding the Process Integration for Customer Management

• About the Process Integration for Customer Management
• About the Synchronize Customer Account Business Flow
  • About the Create/Sync Customer Account Integration Flow
  • About the Update Customer Account Integration Flow
    • About Account Status Synchronization
• About the Synchronize Customer Special Rating Profile Business Flow
• Data Requirements
• About Synchronizing Accounts to Multiple BRM Instances
• About Account and Billing Hierarchies
  • About Account Hierarchies
  • About Billing Hierarchies
• About Corporate Account Hierarchies
  • Enabling and Disabling Corporate Account Hierarchy Synchronization
  • Creating Corporate Account Hierarchies
  • Synchronizing Corporate Account Hierarchies to BRM
    • Synchronizing Hierarchies for New Corporate Accounts
    • Synchronizing Hierarchies for Existing Corporate Accounts
  • Updating Corporate Account Hierarchies
    • Adding Accounts to Existing Corporate Account Hierarchies
    • Removing Accounts from Corporate Account Hierarchies
    • Moving Accounts to Different Corporate Account Hierarchies
• About Legal Hierarchies
  • Enabling and Disabling Legal Hierarchy Synchronization
  • Creating and Synchronizing Legal Hierarchies
    • Example of Legal Hierarchies
  • Updating Legal Hierarchies
    • Adding New Members to Legal Hierarchies
    • Changing the Legal Owner of a Child Account
    • Removing the Legal Owner from a Child Account

19 Implementing the Synchronize Customer Account Business Flow

• About the Synchronize Customer Account Business Flow
  • About the Create/Sync Customer Account Integration Flow
  • About the Update Customer Account Integration Flow
• BRM Interfaces
• Siebel CRM Interfaces
• Industry Oracle AIA Components
• Integration Services
  • CommsProcessBillingAccountListEBF
  • CommunicationsCustomerPartyEBSV2Resequencer
  • SyncCustomerPartyListBRMCommsProvABCSImpl
  • SyncCustomerPartyListBRMCommsJMSProducer
  • SyncCustomerPartyListBRM_01CommsJMSConsumer
  • CustomerPartyEBSV2
  • ProcessCollectionSharingBRMCommsProvABCSImpl
  • ProcessAccountHierarchyListSiebelCommsProvABCSImpl
  • QueryCustomerPartyListSiebelProvABCSImplV2
  • SyncCustomerSiebelEventAggregator
  • SyncAccountSiebelAggregatorAdapter
  • SyncContactSiebelAggregatorAdapter
  • SyncAddressSiebelAggregatorAdapter
  • SyncBPSiebelAggregatorAdapter
  • SyncAcctSiebelAggrEventConsumer
  • SyncAccountSiebelReqABCSImpl

20 Implementing the Synchronize Customer Special Rating Profile Business Flow

• Overview of the Synchronize Customer Special Rating Profile Business Flow
  • Synchronize Friends and Family List Updates to BRM Integration Flow
    • Defining Transaction Boundaries and Recovery Details
• BRM Interfaces
• Siebel CRM Interfaces
• Industry Oracle AIA Components
• Integration Services
  • ProcessInstalledProductSpecialRatingSetListSiebelCommsJMSConsumer
  • ProcessInstalledProductSpecialRatingSetListSiebelCommsReqABCSImpl
  • ProcessInstalledProductSpecialRatingSetListBRMCommsProvABCSImpl

21 Understanding the Process Integration for Order Fallout Management

• About the Process Integration for Order Fallout Management
  • About the Order Fallout Management Business Flows
    • About the Create Trouble Ticket from Oracle AIA Business Flow
    • About the Create and Manage Trouble Ticket from OSM Business Flow
• About Order Fallout Management for Different Error Types
  • About Order Fallout Management for System Errors
    • Reactivating Retired Consumer Services
    • Disabling Consumer Service Retirement
  • About Order Fallout Management for Business Errors
  • About Order Fallout Management for Service Errors
    • About Order Fallout Detection
    • About Order Fallout Notification
    • About Order Correction
• How Oracle AIA Error Handling Framework Captures Faults
• Extending Fault Messages to Capture Order Fallout Information
  • Exception Handling

22 Implementing the Create Trouble Ticket from Oracle AIA Business Flow

• Create Trouble Ticket from Oracle AIA Business Flow Overview
  • Creating a Trouble Ticket in Siebel CRM Integration Flow
    • Defining Transaction Boundaries and Recovery Details
    • Exception Handling
• Siebel CRM Interfaces
• Industry Oracle AIA Components
• Integration Services
  • CreateTroubleTicketSiebelCommsProvABCSImpl
  • AIAOrderFalloutJMSBridgeService
  • AIACOMOrderFalloutNotificationJMSConsumer
  • CreateTroubleTicketAIACommsReqImpl
  • AIAOrderFalloutErrorHandlerExtension - Java Class
• Business Flow Fallout-Enabled Services

23 Implementing the Create and Manage Trouble Ticket from OSM Business Flow

• About the Create and Manage Trouble Tickets from OSM Business Flow
  • About the Order Failure Notification to OSM Integration Flow
  • About the Creating a Trouble Ticket in Siebel CRM from OSM Integration Flow
  • Defining Transaction Boundaries and Recovery Details
  • Updating a Trouble Ticket in Siebel CRM from OSM Integration Flow
    • Defining Transaction Boundaries and Recovery Details
• Siebel CRM Interfaces
• Industry Oracle AIA Components
• Integration Services
  • AIAOrderFalloutJMSBridgeService
  • CreateOrderFalloutNotificationOSMCFSCommsJMSConsumer
  • CreateOrderFalloutNotificationOSMCFSCommsProvImpl
  • CreateOrderFalloutNotificationOSMCFSCommsJMSProducer
  • CreateTroubleTicketOSMCFSCommsJMSConsumer
  • CreateTroubleTicketSiebelCommsProvABCSImpl
  • CreateTroubleTicketRespOSMCFSCommsJMSProducer
  • UpdateTroubleTicketOSMCFSCommsJMSConsumer
  • UpdateTroubleTicketSiebelCommsProvABCSImpl
  • CreateFaultNotificationLFCommsJMSConsumer
• Business Flow Fallout-Enabled Services

Part II Configuring the Process Integrations

24 Configuring the Process Integration for Product Lifecycle Management

• About Configuring the Process Integration for Product Lifecycle Management
• Configuring Siebel CRM for Integrated Product Lifecycle Management
• Configuring BRM for Integrated Product Lifecycle Management
• Working with DVMs for Product Lifecycle Management
• Working with Cross-References for Product Lifecycle Management
• Handling Error Notifications for Product Lifecycle Management
  • About Error Notification Roles and Users
• Configuring Properties for Product Lifecycle Management
  • Configuration Properties for the Synchronize Product and Price Business Flow
    • Configuration Properties for BRM Services
    • Configuration Properties for Siebel CRM Services
  • Configuration Properties for the Query Product Classes Business Flow

25 Configuring the Process Integration for Order Lifecycle Management

• About Configuring the Process Integration for Order Lifecycle Management
• Working with Domain Value Maps for Order Lifecycle Management
  • Working with the PRICELIST DVM
    • Updating the PRICELIST DVM
    • Migrating PRICELIST DVM Between Environments
• Working with Cross-References for Order Lifecycle Management
• Handling Error Notifications for Order Lifecycle Management
  • About Error Notification Roles and Users
• Configuring the Process Integration for Order Lifecycle Management
  • Setting Oracle AIA Configuration Properties
    • System-Level Configuration Properties
    • Configuration Properties for Siebel CRM Services
    • Configuration Properties for BRM Services
  • Setting the BRM Version Number for Backward Price List Compatibility

26 Configuring the Process Integration for Customer Management

• About Configuring the Process Integration for Customer Management
• Working with Domain Value Maps for Customer Management
• Working with Cross-References for Customer Management
• Handling Error Notifications
  • About Error Notification Roles and Users
  • Order Fallout Management
• Configuring the Process Integration for Customer Management
  • System-Level Configuration Properties
  • Configuration Properties for BRM Services
  • Configuration Properties for Siebel CRM Services

27 Configuring the Process Integration for Order Fallout Management

• About Configuring the Process Integration for Order Fallout Management
• Configuring Oracle AIA for Order Fallout Management
• Configuring Siebel CRM for Integrated Order Fallout Management
• Working with Domain Value Maps for Order Fallout Management
• Working with Cross-References for Order Fallout Management
• Handling Error Notifications for Order Fallout Management
  • About Error Notification Roles and Users
  • Using Error Type to Control Response to Order Fallout
• Configuring the Process Integration for Order Fallout Services

Part III Appendixes

A Cross-References for the Process Integration for Product Lifecycle Management

• Cross-References for the Process Integration for Product Lifecycle Management
  • Cross-Reference Values
• Product Synchronization Flow
  • Example of Simple Product Synchronization
  • Example of Complex Product Synchronization
• Discount Synchronization Flow
  • Example of Discount Synchronization

B Communications Orders Dictionary

• Order Header Component Attributes
• Order Line Component Attributes

C Mapping Billing Dates

• How Dates are Set in BRM

D Supporting MACD Actions and Attribute Changes

• MACD Line Actions Supported
  • MACD Line Actions Supported for Service Bundle Components
  • MACD Line Actions Supported for Account-Level Products
• Communicating Product Attribute Changes to BRM
  • Communicating Marketing Bundle Attribute Changes
  • Communicating Service Bundle Attribute Changes
  • Communicating Service Bundle Component Attribute Changes
    • Communicating Service-Level Billing Subscription Product Attribute Changes
    • Communicating Service-Level Billing Discount Product Attribute Changes
    • Communicating Service-Level Billing Item Product Attribute Changes
    • Communicating Service-Level Special Rating Product Attribute Changes
  • Communicating Account-Level Product Attribute Changes
    • Communicating Account-Level Billing Subscription Product Attribute Changes
    • Communicating Account-Level Billing Discount Attribute Changes
    • Communicating Account-Level Billing Item Product Attribute Changes

E Examples of Changing the Paying Account for Child Accounts

• About the Examples
• Examples when Service-Level Balance Groups Are Enabled
  • Changing the Paying Account for a Child Account with Separate Billing Profiles
    • Alternative: Single Billing Profile
    • Alternative: Multiple Parents
  • Changing the Paying Account for a Child Account with a Single Billing Profile
    • Alternative: Multiple Billing Profiles
  • Changing the Paying Account for Multiple Child Accounts
    • Alternative: Single Billing Profile
  • Changing Multiple Paying Accounts
    • Alternative: Separate Billing Profiles
    • Alternative: Self Paying and Paying Parent
• Examples when Service-Level Balance Groups Are Disabled
  • Changing the Paying Parent for a Child Account
  • Changing the Paying Parent for Multiple Child Accounts with Separate Billing Profiles
  • Problems When Integrating Separate Billing Profiles on the Same Account

F Configuring Multiple BRM Instances for Communications Integrations

• Understanding System Codes in Oracle AIA
• Configuring Multiple BRM Instances - General Steps
  • Creating a New Consumer for Product Synchronization
  • Creating a New Consumer for Discount Synchronization
  • Creating a New Consumer for Customer Updates
• Creating a Data Source and Connection Factory
• Creating Logical Instances in Oracle AIA
• Creating Service Bundles in Siebel CRM
• Merging Logical BRM Instances into a Single BRM Instance

G Changing the BRM Instance

• Changing the BRM Instance

H Expectations from an Order Management System for Billing Integration

I Using the Oracle Mediator Resequencer Feature

• Queues and Flows Enabled for Sequencing
• Resolving Errors in Flows with Resequencer

J Guidelines for Ensuring that Oracle AIA Processes are Fallout-Compliant

• Populating Sender Context Information in the EBM Header
• Populating the Enriched Fault Message with Business Faults
• Populating the Enriched Fault Message in Services without EBMs

K Reintroducing Enterprise Business Services

• Reintroducing Enterprise Business Services

L Understanding Multischema Migration

• About Multischema Migration
  • Mapping BRM POIDs to AIA Cross-References
  • Synchronizing Cross-References for Migrated Accounts
  • Configuring Oracle AIA and BRM to Work Together in Multischema Environments
    • Configuring Oracle AIA to Work with BRM in Multischema Environments
    • Configuring BRM to Work with Oracle AIA in Multischema Environments
  • Handling Errors
  • Assumptions and Constraints for Multischema Migration
  • Integration Services
    • About the SyncMultiSchemaChangeBRMAQ Consumer
    • About the SyncMultiSchemaChangeBRMRequester Service
    • About the MultiSchemaUpdate.sql Process