Preface

Audience

This document is intended for anyone who needs an understanding of how Services Gatekeeper works.

This includes:

System administrators who will install and maintain Services Gatekeeper
Third-party application developers who integrate telephony-based functionality into their products
Operator-based system developers who extend the functionality of Services Gatekeeper or integrate it with partner relationship management (PRM) or operations support systems (OSS) tools
Managers, support engineers, and sales and marketing personnel for network operators and service providers

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