1 OSM Production Installation Overview

This chapter provides an overview of the Oracle Communications Order and Service Management (OSM) production installation process.

Overview of OSM Installed Components

During the installation process, you install and configure the following components:

  • Oracle Grid Infrastructure

  • Oracle Database

  • Oracle Fusion Middleware Infrastructure that includes Oracle WebLogic Server, Oracle Coherence, and Oracle Application Development Framework (ADF)

  • JBoss Cache (required third-party component)

  • GraphViz (optional third-party component, to use with the modeldoc tool)

  • Ant

  • OSM server software and OSM clients

Overview of the OSM Production Installation Procedure

The OSM production installation should be performed only by qualified personnel. You must be familiar with the operating system on which OSM is to be installed and with WebLogic Server. The installation and configuration of Oracle Database should be performed by an experienced database administrator.

You set up OSM in your production environment by performing the following tasks:

  1. Plan your OSM production installation. See "Planning Your OSM Production Installation".

  2. Ensure your system meets the minimum system requirements. See "OSM System Requirements" for system requirements and configuration information you need before installing OSM.

  3. Perform pre-installation tasks such as:

    1. Install and configure the Oracle RAC Database Server. See "Installing and Configuring the Oracle RAC Database".

    2. Install and configure Oracle WebLogic Server Cluster. See "Installing and Configuring the WebLogic Server Cluster".

  4. Install OSM. See "Performing an Interactive Installation of OSM" or "Performing a Silent Installation of OSM".

  5. Perform post-installation tasks. See "Performing OSM Post-Installation Tasks".

  6. Verify the installation. See "Verifying the OSM Installation".

  7. Test and Tune the OSM Installation. See "OSM Pre-Production Testing and Tuning".

This document is intended to help you install an OSM production environment. However, you can use OSM with the default installation settings for product evaluation, development, demonstration, or process modeling. For more information, see Appendix C, "OSM Development System Guidelines and Best Practices".

Installation Options

When installing OSM, you can do one of the following:

  • Perform an interactive installation. See "Performing an Interactive Installation of OSM".

  • Perform a silent installation. See "Performing a Silent Installation of OSM".

    To perform a silent installation, perform an interactive installation and use that installation as a basis for silent installations. If you intend to perform further installations using silent install, ensure that you select Save Configuration on the Configuration Overview screen during the interactive installation. This will provide you with a configuration file that contains the settings you used in the interactive installation. You can use this file as a sample for your silent installations.

Ensuring a Successful OSM Installation

As you install each component (for example, Oracle Database and WebLogic Server), verify that the component installed successfully before continuing the installation.

Pay close attention to the system requirements. Before you begin installing software, ensure that your system has the required base software. In addition, ensure that you know all of the required configuration values, such as host names and port numbers.

As you create new configuration values, write them down. In some cases, you might need to re-enter configuration values later in the procedure. Also, some values will need to be communicated to all users of OSM.

Directory Placeholders Used in This Guide

The following placeholders are used in this guide:

Table 1-1 Placeholders Used in This Guide

Placeholder Directory Description

OSM_home

The directory in which the OSM software is installed. This directory contains the SDK directory (if the SDK was installed) and various installation-related files.

Middleware_home

The location where Oracle Fusion Middleware components are installed. This directory contains the base directory for WebLogic Server and the oracle_common directory, among other files and directories.

WebLogic_home

The base directory for the WebLogic Server core files. It is located in the Middleware_home directory; for example, Middleware_home/wlserver.

domain_home

The directory that contains the configuration for the domain into which OSM is installed. The default is Middleware_home/user_projects/domains/domain_name (where domain_name is the name of the OSM domain), but it is frequently set to some other directory at installation.