Alarms and KPIs

8013 - MpNgnPsStateMismatch

Alarm Group:

DIAM

Description:

DraWorker NGN-PS administrative and operational state mismatch.

Severity:

Major

Instance:

HA Score:

Normal

Auto Clear Seconds:

0 (zero)

OID:

eagleXgDiameterMpNgnPsStateMismatch

Cause:

The alarm raises when the administrative state of NGN-PS is not aligned with the operational state. Alarm clears when the administrative and operational states are aligned.

Diagnostic Information:

Collect the following information to diagnose the cause before contacting Oracle Support:

Screenshot of active SO by navigating to Main Menu -> Diameter -> Configuration -> System Options.
Event History on active SO server.

Recovery:

This alarm is potentially caused when a DraWorker restart is required.

The alarm clears when the administrative and operational states are aligned.
If the NGN-PS feature is mistakenly activated, disable the feature to clear the alarm and align the operational state with administrative state .
If the NGN-PS feature is mistakenly de-activated, enable the feature to clear the alarm and align the operational state with administrative state.