8014 - MpNgnPsDrop
- Alarm Group:
- DIAM
- Description:
- DraWorker NGN-PS message discarded or rejected.
- Severity:
- Major
- Instance:
- <DraWorker Name>
- HA Score:
- Normal
- Auto Clear Seconds:
- 30
- OID:
- eagleXgDiameterMpNgnPsDrop
- Cause:
-
Each layer involved in processing an NGN-PS transaction may reject or discard a request or answer. Such scenarios include:
- Routing or application controls.
- Peer or network congestion.
- Internal processing error.
- Task queue or resource congestion or ComAgent congestion or delivery failure.
- Processing error.
- Diagnostic Information:
- Collect the following information to diagnose the cause before
contacting Oracle Support:
- Event History on active SO server.
- Savelogs of all MPs.
- DSR logs of all MPs.
Recovery
