Alarms and KPIs

25500 - No DA-MP Leader Detected Alarm

Alarm Group:

DIAM

Description:

This alarm occurs when no active DA-MP leaders have been detected.

Severity:

Critical

Instance:

HA Score:

Normal

Auto Clear Seconds:

0 (zero)

OID:

eagleXgDiameterNoDaMpLeaderDetectedNotify

Cause:

The alarm # 25500 raises:

When No Active DA-MP leaders are reported by the maintenance leader.
When there is a single DA-MP and DSR process is stopped.
When there are multiple DA-MPs, DSR process is stopped and there is ComAgent Connection failure between two or more DA-MP's.

The alarm clears when maintenance leader reports a single active DA-MP leader.

Diagnostic Information:

Examine the alarm log from Main Menu > Alarms & Events on Active SOAM Server.
This alarm is raised against the Network Element when no DA-MPs report themselves as Leader.

Recovery:

Verify the MP operational status of the DA-MP from the Diameter > Maintenance > DA-MP active SOAM screen.
1. Verify the # Peer MPs Unavailable column displays 0 for each DA-MP server.
2. Verify all DA-MP servers are available in individual DA-MP server tabs on the Diameter > Maintenance > DA-MP active SOAM screen.
3. Verify ComAgent inter-MP connections (auto) are in the InService state on the Communication Agent > Maintenance > Connection Status screen.
If the problem persists, it is recommended to contact My Oracle Support for assistance.