Alarms and KPIs

10053 - Route Deployment Failed - No Available Device

Alarm Group:

AUD

Description:

A suitable device could not be identified for the deployment of a network route.

Severity:

Minor

Instance:

Route ID that failed to deploy

HA Score:

Normal

Auto Clear Seconds:

0 (zero)

OID:

awpss7TekelecNoRouteDeviceNotify

Cause:

AppWorks audit tries to insert, edit, or delete a route for a device which does not exist. The audit happens every minute. The alarm clears when the AppWorks audit is able to insert, edit, or delete the route.

Diagnostic Information:

Check the following on the affected server:

Check the iqt -Ep ResourceAudit.1 from active NOAM server to see if any network route is in audit.
Find the device for the route.
If the device specified is other than auto, check the user interface to see if the specified device is present.
Check apwSoapServer logs for more information.

Recovery:

If the device specified is AUTO:
1. Deploy the route on a specific device instead of using the “AUTO” device.
2. Ensure every server in the server group has a usable device for the selected gateway.
If the device specified is deleted:
1. Recreate the missing device.
2. Wait for audit to re-run which shall configure the route and clear the alarm.