19820 - Communication Agent Routed Service Unavailable
- Alarm Group:
- CAF
- Description:
- This alarm indicates all connections of all connection groups associated with a routed service are unavailable. This generally occurs when far-end servers have been removed from service by maintenance actions. This can also occur if all of the routed service’s connections have been either disabled or blocked.
- Severity:
- Major
- Instance:
- <RoutedServiceName>
- HA Score:
- Normal
- Auto Clear Seconds:
- 0 (zero)
- OID:
- cAFRSUnavailNotify
- Cause:
- When all member Connection Groups are Unavailable.
- Diagnostic Information:
- This alarm indicates all connections of all connection groups associated with a routed service are unavailable. This generally occurs when far-end servers have been removed from service by maintenance actions. This can also occur if all of the routed service's connections have been either disabled or blocked. Also, if there is any disruption that can lead to loss of connectivity between the user and provider MP.
Recovery: