Preface

This document describes how to implement and use the Agent Assisted Billing Care (AABC) pre-built integration.

Audience

This document is intended for customer service representatives, billing and pricing administrators, and other individuals who are responsible for configuring, managing and maintaining Oracle AIA pre-built integrations.

Accessing Oracle Documentation

Product documentation is located on Oracle Help Center:

http://docs.oracle.com

Additional documentation is available from the Oracle software delivery Web site:

http://edelivery.oracle.com

Documentation Accessibility

For information about Oracle's commitment to accessibility, visit the Oracle Accessibility Program website at http://www.oracle.com/pls/topic/lookup?ctx=acc&id=docacc.

Access to Oracle Support

Oracle customers that have purchased support have access to electronic support through My Oracle Support. For information, visit http://www.oracle.com/pls/topic/lookup?ctx=acc&id=info or visit http://www.oracle.com/pls/topic/lookup?ctx=acc&id=trs if you are hearing impaired.

Document Revision History

The following table lists the revision history for this guide:

Version Date Description
E63491-01 January 2017 Initial release.