Deleting a Tenancy and Terminating a Cloud Account

You can delete a tenancy and terminate the associated cloud account in the Console's Tenancy Details page.

Important

Deleting a tenancy permanently deletes the tenancy and the associated cloud account, and all of its resources. Before deletion, Oracle recommends you first delete any associated resources to avoid extra charges. Tenancy and cloud account termination are irreversible and cannot be undone. Child tenancies originally created from a parent tenancy can be reactivated one time.
Only an OCI administrator can delete a tenancy, and the following conditions must also apply:
  • The tenancy is in the home region.
  • The tenancy has no child tenancies.
  • The tenancy is using a Universal Credits subscription.
  • The tenancy is Free Tier, Free Trial, or you upgraded to PAYG (otherwise, contact your sales representative).
  • The tenancy does not have any Organization Management work requests.

When these conditions are met, then the Request tenancy deletion button is available on the Tenancy Details page, allowing you to delete the tenancy and cloud account.

Both standalone tenancies, and child tenancies (originally created from a parent tenancy) in an organization, can be deleted.

Note

Only Free Trial customers (in a standalone tenancy scenario), or child tenancies (in an organization) can initiate a self-service termination. In addition, when deleting child tenancies, ensure you are signed in as the child tenancy, not the parent.

Child tenancies created from a parent tenancy have the option of reactivating a single time within 30 days of a delete request. If your reactivation opportunity has already been used, the tenancy can never be reactivated and is deleted forever.

To delete a standalone tenancy
  1. While signed in as an OCI administrator, open the Tenancy Details page. Otherwise, if not signed in as an administrator, the button is not available.
  2. Click Request tenancy deletion. The Request tenancy deletion confirmation is displayed.
  3. Confirm deletion in Enter the tenancy name to confirm deletion by entering the name of the tenancy to delete.
  4. Click Request tenancy deletion. A message is displayed to indicate that you successfully created a work request to delete the tenancy.

    Under Work requests, a Tenancy deletion requested operation appears, where you can view the status of the deletion request. The work request operation displays the state, percent completion, date and time accepted, and when the operation started and finished.

    You can also click the Delete Tenancy work request to view the Delete tenancy work request details page. You also receive an email notifying you that your tenancy has been deleted when the delete completes.

To delete a child tenancy in an organization
  1. While signed in as an OCI administrator and as the child tenancy, open the Tenancy Details page. Otherwise, if not signed in as an administrator, the button is not available.
  2. Click Request tenancy deletion. The Request tenancy deletion confirmation is displayed.
    Important

    Deleting the tenancy suspends all resources, and after 30 days, the tenancy is permanently deleted. You have 30 days to reactivate the tenancy a single time. After the tenancy is permanently deleted, you and any other users are not allowed to sign in to the deleted tenancy. Tenancy deletion is not immediate and can take some time.
  3. Confirm deletion in Enter the tenancy name to confirm deletion by entering the name of the tenancy to delete.
  4. Click Request tenancy deletion. A message is displayed to indicate that the delete request is in progress. A Tenancy deletion requested work request operation appears under Work requests, where you can view the status of the deletion request.

    The work request operation displays the state, percent completion, date and time accepted, and when the operation started and finished. After the request completes, the work request state changes to Permanently delete tenancy.

    You can also click the Delete Tenancy work request to view the Delete tenancy work request details page.

    You also receive an email confirmation of the tenancy deletion request, with information on reactivating. If you do not reactivate, the tenancy is deleted 30 days after the work request was initiated, and you also receive a final email notifying you of the permanent deletion.

To reactivate a child tenancy within 30 days of a delete request
  1. While signed in as an OCI administrator and as the child tenancy, open the Tenancy Details page.
  2. Click Reactivate tenancy. The Reactivate tenancy confirmation is displayed.
  3. Enter your tenancy name in Enter the tenancy name to confirm reactivation. A message is displayed to indicate that the reactivation is in progress. A Reactivate tenancy work request appears under Work requests, where you can view the status of the reactivation. Meanwhile, the Permanently delete tenancy operation state changes to Cancelled.

    The work request operation displays the state, percent completion, date and time accepted, and when the operation started and finished.

    You can also click the Reactivate tenancy work request to view the Reactivate tenancy work request details page.

    After the work request completes, the Tenancy Details page changes back to an active status. You also receive an email notifying you that your tenancy has been reactivated, and that you can sign in and restart your resources.