Cloud Center of Excellence

Create a multidisciplinary team, called a cloud center of excellence, to sponsor and guide your cloud transformation.

Establishing an initial cloud foundation for your organization requires cross-domain expertise. Your organization can accelerate its cloud transformation by creating a multidisciplinary team that includes executive sponsors, key stakeholders, and the business and technical implementation teams. This team is called the cloud center of excellence (CCOE).

The CCOE oversees the entire cloud initiative. The CCOE leads your organizational change management process, develops a workforce readiness plan, and serves as a steering committee for cloud standards and policy definition. The CCOE also manages the cloud adoption roadmap, tracks features and enhancement requests, and responds to escalations.

A good practice is to create executive, business, and technical teams within the CCOE to focus on topics that are relevant to each domain.

If your organization is adopting a multicloud strategy, consider creating dedicated teams or a sub-CCOE for each strategic cloud platform. Dedicated teams can drive platform-specific optimization while working under a common cloud adoption strategy that is defined by a central CCOE.

After you identify the individuals to participate in your organization's CCOE, you should ensure that they all have the cloud fluency and correct depth of knowledge to leverage the benefits of each cloud. Learning paths should be created for each role within the CCOE. Learning paths and courses by job role are available from Oracle University.

The right cadence and communication plan for your organization is essential. A good practice is for CCOE teams to meet weekly or semi-monthly, depending on the adoption speed, and for the full CCOE to meet monthly to report on progress.

To maintain momentum with your cloud adoption initiative, the CCOE should address escalations and resolve blockers promptly. You can facilitate the solution process by clearly identifying and documenting the owners for each area of responsibility in your CCOE.

The following table identifies the key roles from your organization that you should include in your CCOE, and their responsibilities. We recommend that you identify the names of specific individuals who are responsible for each function.