Using Tasks

Learn how to use your tasks and download transcript files.

From a job details page, you can click task's name, or use the Actions menu next to the name, and click View Details.

For successful tasks, you can download the transcription file using the Actions menu and clicking Download Transcript.

From the Task Information tab, you can view these details:

General information
  • A description of the job if one was defined.

  • A shortened version of the job OCID is displayed. You can use the Show and Hide links to toggle the display of the full OCID. Use the Copy link to save the entire OCID to your clipboard to paste it elsewhere. For example, you could paste into a file and save it, then use it in your scripts.

  • The date and time when the job was created, accepted, started, and finished.

  • The job duration time.

Data

Indicates the input and output data objects by name.

Audio information
  • The type of encoding and format identified for the audio file.

  • How many channels were discovered.

  • The audio sample rate measured in hertz. Both 8KHz and 16KHz are supported.

Transcription information

The language selected for the transcription.

Task Results
Successful Jobs

You can select files then click Download JSON to obtain the transcription results in a JSON file. If other file formats like SRT were selected for the job, you can click the download buttons for them to obtain the files.

Click the name of an audio file to display the transcription results a readable format. You can clickShow JSON (Transcription Task JSON Reference) to view the results in that format. To toggle the view, click Show Standard Result.

Tip

In either view, you can select the results and press Ctrl+C to copy the text.

Failed Jobs

Since there are no results, the failure error is displayed

Transcription Task JSON Reference

These properties are used to transcribe audio files into a JSON formatted file.

Property Description

status

Type: String

Status of transcription, Success or Failed.

timeCreated

Type: String

Time creation of transcription.

modelDetails

Model details used to generate transcription.

Domain

Type: String

Model domain

languageCode

Type: String

Allowed values are en-US, es-ES, and pt-BR.

audioFormatDetails

Input audio file format details.

encoding

Type: String

Input file encoding, such as PCM.

format

Type: String

Input file format, such as WAV.

numberOfChannels

Type: Integer

Input file number of channels.

sampleRateInHz

Type: Integer

transcriptions

List of transactions text and token level information.

transcription

Type: String

Generated transcription from input audio file.

confidence

Type: String

Transcription level confidence score.

tokens

List of tokens and token level details.

token

Type: String

Token from transcription

startTime

Type: String

Start time of token. For example, 0.00s.

endTime

Type: String

End time of token. For example, 0.02s.

confidence

Type: String

Confidence at token level

type

Type: String

Token type. Allowed values are, WORDand PROFANITY.

For example, if the transcribed file contains the following:

Great experiences create loyal customers. But delivering those experiences is hard when customer data and processes are not connected throughout your company. Prospects and customers 
get frustrated when they receive messages that don't apply to them, have to explain what they need to multiple people or provide purchase and service history. They expect you to know. These missed 
opportunities add up to lost business or loyalty. Oracle advertising and customer experience helps you make every interaction matter. I connecting all of your data and business processes across 
advertising, marketing, commerce, sales and service with finance, supply chain and hr. You get a complete view of every customer interaction, no matter how when or where they engage. Oracle 
advertising helps you reach the right prospect at the right time with the right message, measure your campaign performance across channels and platforms and maximise your investment by 
eliminating fraud and wasted ad spend. With Oracle marketing, you can execute personalized marketing campaigns at scale track and optimise lead flow, gain insight into moments of interest 
and deliver the right message at each touchpoint. Oracle's commerce platform helps you launch your ecommerce site quickly and create personalized buying experiences while connecting your 
site with financial, inventory and supply chain data. Oracle sales solution guide your sellers with accurate, up-to-date and enriched customer data from finance, hr, marketing campaigns and 
3rd party sources within their crm and ai gives them smart recommendations so sellers can prioritise and engage the right customers at the right time. Oracle's customer service solution helps 
your customers find answers on your website or through a digital assistant, while also empowering your agents to anticipate and respond with knowledge and relevant customer details in their 
moment of need. With Oracle advertising and customer experience, every part of your business connects to the customer no matter who gets to the customer. 1st so you can create new customers, 
deliver exceptional experiences and build relationships. That last.

The corresponding JSON file contents are:

{
    "status": "SUCCESS",
    "timeCreated": "2022-04-20 18:06:13.844",
    "modelDetails": {
        "domain": "GENERIC",
        "languageCode": "en-US"
    },
    "audioFormatDetails": {
        "format": "WAV",
        "numberOfChannels": 1,
        "encoding": "PCM",
        "sampleRateInHz": 16000
    },
    "transcriptions": [
        {
            "transcription": "Great experiences create loyal customers. But delivering those experiences is hard when customer data and processes are not connected throughout your company. Prospects and customers get frustrated when they receive messages that don't apply to them, have to explain what they need to multiple people or provide purchase and service history. They expect you to know. These missed opportunities add up to lost business or loyalty. Oracle advertising and customer experience helps you make every interaction matter. I connecting all of your data and business processes across advertising, marketing, commerce, sales and service with finance, supply chain and hr. You get a complete view of every customer interaction, no matter how when or where they engage. Oracle advertising helps you reach the right prospect at the right time with the right message, measure your campaign performance across channels and platforms and maximise your investment by eliminating fraud and wasted ad spend. With Oracle marketing, you can execute personalized marketing campaigns at scale track and optimise lead flow, gain insight into moments of interest and deliver the right message at each touchpoint. Oracle's commerce platform helps you launch your ecommerce site quickly and create personalized buying experiences while connecting your site with financial, inventory and supply chain data. Oracle sales solution guide your sellers with accurate, up-to-date and enriched customer data from finance, hr, marketing campaigns and 3rd party sources within their crm and ai gives them smart recommendations so sellers can prioritise and engage the right customers at the right time. Oracle's customer service solution helps your customers find answers on your website or through a digital assistant, while also empowering your agents to anticipate and respond with knowledge and relevant customer details in their moment of need. With Oracle advertising and customer experience, every part of your business connects to the customer no matter who gets to the customer. 1st so you can create new customers, deliver exceptional experiences and build relationships. That last.",
            "confidence": "1",
            "tokens": [
                {
                    "token": "Great",
                    "startTime": "2.400s",
                    "endTime": "2.784s",
                    "confidence": "0.681",
                    "type": "WORD"
                },
                {
                    "token": "experiences",
                    "startTime": "2.784s",
                    "endTime": "3.648s",
                    "confidence": "0.743",
                    "type": "WORD"
                },
                {
                    "token": "create",
                    "startTime": "3.648s",
                    "endTime": "4.176s",
                    "confidence": "0.8215",
                    "type": "WORD"
                },
                {
                    "token": "loyal",
                    "startTime": "4.176s",
                    "endTime": "4.560s",
                    "confidence": "0.7978",
                    "type": "WORD"
                },
                {
                    "token": "customers",
                    "startTime": "4.560s",
                    "endTime": "5.232s",
                    "confidence": "0.8495",
                    "type": "WORD"
                },
                {
                    "token": ".",
                    "startTime": "5.232s",
                    "endTime": "5.232s",
                    "confidence": "0.757155",
                    "type": "PUNCTUATION"
                },
                {
                    "token": "But",
                    "startTime": "5.376s",
                    "endTime": "5.616s",
                    "confidence": "0.6542",
                    "type": "WORD"
                },
                {
                    "token": "delivering",
                    "startTime": "5.616s",
                    "endTime": "6.144s",
                    "confidence": "0.8275",
                    "type": "WORD"
                },
                {
                    "token": "those",
                    "startTime": "6.144s",
                    "endTime": "6.336s",
                    "confidence": "0.8352",
                    "type": "WORD"
                },
                {
                    "token": "experiences",
                    "startTime": "6.336s",
                    "endTime": "7.152s",
                    "confidence": "0.8484",
                    "type": "WORD"
                },
                {
                    "token": "is",
                    "startTime": "7.152s",
                    "endTime": "7.296s",
                    "confidence": "0.8597",
                    "type": "WORD"
                },
                {
                    "token": "hard",
                    "startTime": "7.296s",
                    "endTime": "7.776s",
                    "confidence": "0.8774",
                    "type": "WORD"
                },
                {
                    "token": "when",
                    "startTime": "7.776s",
                    "endTime": "7.968s",
                    "confidence": "0.8705",
                    "type": "WORD"
                },
                {
                    "token": "customer",
                    "startTime": "7.968s",
                    "endTime": "8.448s",
                    "confidence": "0.8047",
                    "type": "WORD"
                },
                {
                    "token": "data",
                    "startTime": "8.448s",
                    "endTime": "8.784s",
                    "confidence": "0.8428",
                    "type": "WORD"
                },
                {
                    "token": "and",
                    "startTime": "8.784s",
                    "endTime": "8.976s",
                    "confidence": "0.7145",
                    "type": "WORD"
                },
                {
                    "token": "processes",
                    "startTime": "8.976s",
                    "endTime": "9.648s",
                    "confidence": "0.8371",
                    "type": "WORD"
                },
                {
                    "token": "are",
                    "startTime": "9.648s",
                    "endTime": "9.792s",
                    "confidence": "0.7211",
                    "type": "WORD"
                },
                {
                    "token": "not",
                    "startTime": "9.792s",
                    "endTime": "10.080s",
                    "confidence": "0.8349",
                    "type": "WORD"
                },
                {
                    "token": "connected",
                    "startTime": "10.080s",
                    "endTime": "10.608s",
                    "confidence": "0.8531",
                    "type": "WORD"
                },
                {
                    "token": "throughout",
                    "startTime": "10.608s",
                    "endTime": "10.896s",
                    "confidence": "0.7784",
                    "type": "WORD"
                },
                {
                    "token": "your",
                    "startTime": "10.896s",
                    "endTime": "11.040s",
                    "confidence": "0.8297",
                    "type": "WORD"
                },
                {
                    "token": "company",
                    "startTime": "11.040s",
                    "endTime": "11.520s",
                    "confidence": "0.8128",
                    "type": "WORD"
                },
                {
                    "token": ".",
                    "startTime": "11.520s",
                    "endTime": "11.520s",
                    "confidence": "0.695436",
                    "type": "PUNCTUATION"
                },
                {
                    "token": "Prospects",
                    "startTime": "11.664s",
                    "endTime": "12.336s",
                    "confidence": "0.7447",
                    "type": "WORD"
                },
                {
                    "token": "and",
                    "startTime": "12.336s",
                    "endTime": "12.480s",
                    "confidence": "0.5891",
                    "type": "WORD"
                },
                {
                    "token": "customers",
                    "startTime": "12.480s",
                    "endTime": "13.008s",
                    "confidence": "0.8475",
                    "type": "WORD"
                },
                {
                    "token": "get",
                    "startTime": "13.008s",
                    "endTime": "13.200s",
                    "confidence": "0.8731",
                    "type": "WORD"
                },
                {
                    "token": "frustrated",
                    "startTime": "13.200s",
                    "endTime": "13.872s",
                    "confidence": "0.8742",
                    "type": "WORD"
                },
                {
                    "token": "when",
                    "startTime": "13.872s",
                    "endTime": "14.016s",
                    "confidence": "0.8787",
                    "type": "WORD"
                },
                {
                    "token": "they",
                    "startTime": "14.016s",
                    "endTime": "14.160s",
                    "confidence": "0.8599",
                    "type": "WORD"
                },
                {
                    "token": "receive",
                    "startTime": "14.160s",
                    "endTime": "14.592s",
                    "confidence": "0.7844",
                    "type": "WORD"
                },
                {
                    "token": "messages",
                    "startTime": "14.592s",
                    "endTime": "15.120s",
                    "confidence": "0.8268",
                    "type": "WORD"
                },
                {
                    "token": "that",
                    "startTime": "15.120s",
                    "endTime": "15.360s",
                    "confidence": "0.8202",
                    "type": "WORD"
                },
                {
                    "token": "don't",
                    "startTime": "15.360s",
                    "endTime": "15.648s",
                    "confidence": "0.7925",
                    "type": "WORD"
                },
                {
                    "token": "apply",
                    "startTime": "15.648s",
                    "endTime": "15.984s",
                    "confidence": "0.8327",
                    "type": "WORD"
                },
                {
                    "token": "to",
                    "startTime": "15.984s",
                    "endTime": "16.128s",
                    "confidence": "0.7369",
                    "type": "WORD"
                },
                {
                    "token": "them",
                    "startTime": "16.128s",
                    "endTime": "16.368s",
                    "confidence": "0.871",
                    "type": "WORD"
                },
                {
                    "token": ",",
                    "startTime": "16.368s",
                    "endTime": "16.368s",
                    "confidence": "0.68726",
                    "type": "PUNCTUATION"
                },
                {
                    "token": "have",
                    "startTime": "16.560s",
                    "endTime": "16.800s",
                    "confidence": "0.6462",
                    "type": "WORD"
                },
                {
                    "token": "to",
                    "startTime": "16.800s",
                    "endTime": "16.944s",
                    "confidence": "0.7401",
                    "type": "WORD"
                },
                {
                    "token": "explain",
                    "startTime": "16.944s",
                    "endTime": "17.424s",
                    "confidence": "0.7435",
                    "type": "WORD"
                },
                {
                    "token": "what",
                    "startTime": "17.424s",
                    "endTime": "17.568s",
                    "confidence": "0.7863",
                    "type": "WORD"
                },
                {
                    "token": "they",
                    "startTime": "17.568s",
                    "endTime": "17.712s",
                    "confidence": "0.8564",
                    "type": "WORD"
                },
                {
                    "token": "need",
                    "startTime": "17.712s",
                    "endTime": "18.048s",
                    "confidence": "0.7736",
                    "type": "WORD"
                },
                {
                    "token": "to",
                    "startTime": "18.048s",
                    "endTime": "18.192s",
                    "confidence": "0.7935",
                    "type": "WORD"
                },
                {
                    "token": "multiple",
                    "startTime": "18.192s",
                    "endTime": "18.720s",
                    "confidence": "0.8312",
                    "type": "WORD"
                },
                {
                    "token": "people",
                    "startTime": "18.720s",
                    "endTime": "19.248s",
                    "confidence": "0.8788",
                    "type": "WORD"
                },
                {
                    "token": "or",
                    "startTime": "19.584s",
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                    "confidence": "0.9062",
                    "type": "WORD"
                },
                {
                    "token": "provide",
                    "startTime": "19.872s",
                    "endTime": "20.304s",
                    "confidence": "0.8059",
                    "type": "WORD"
                },
                {
                    "token": "purchase",
                    "startTime": "20.304s",
                    "endTime": "20.736s",
                    "confidence": "0.8709",
                    "type": "WORD"
                },
                {
                    "token": "and",
                    "startTime": "20.736s",
                    "endTime": "20.880s",
                    "confidence": "0.7363",
                    "type": "WORD"
                },
                {
                    "token": "service",
                    "startTime": "20.880s",
                    "endTime": "21.264s",
                    "confidence": "0.8425",
                    "type": "WORD"
                },
                {
                    "token": "history",
                    "startTime": "21.264s",
                    "endTime": "21.696s",
                    "confidence": "0.8752",
                    "type": "WORD"
                },
                {
                    "token": ".",
                    "startTime": "21.696s",
                    "endTime": "21.696s",
                    "confidence": "0.632823",
                    "type": "PUNCTUATION"
                },
                {
                    "token": "They",
                    "startTime": "21.696s",
                    "endTime": "21.888s",
                    "confidence": "0.9046",
                    "type": "WORD"
                },
                {
                    "token": "expect",
                    "startTime": "21.888s",
                    "endTime": "22.416s",
                    "confidence": "0.7798",
                    "type": "WORD"
                },
                {
                    "token": "you",
                    "startTime": "22.416s",
                    "endTime": "22.704s",
                    "confidence": "0.8618",
                    "type": "WORD"
                },
                {
                    "token": "to",
                    "startTime": "22.704s",
                    "endTime": "22.896s",
                    "confidence": "0.8682",
                    "type": "WORD"
                },
                {
                    "token": "know",
                    "startTime": "22.896s",
                    "endTime": "23.280s",
                    "confidence": "0.8715",
                    "type": "WORD"
                },
                {
                    "token": ".",
                    "startTime": "23.280s",
                    "endTime": "23.280s",
                    "confidence": "0.824651",
                    "type": "PUNCTUATION"
                },
                {
                    "token": "These",
                    "startTime": "23.520s",
                    "endTime": "23.904s",
                    "confidence": "0.8682",
                    "type": "WORD"
                },
                {
                    "token": "missed",
                    "startTime": "23.904s",
                    "endTime": "24.192s",
                    "confidence": "0.8628",
                    "type": "WORD"
                },
                {
                    "token": "opportunities",
                    "startTime": "24.192s",
                    "endTime": "24.960s",
                    "confidence": "0.792",
                    "type": "WORD"
                },
                {
                    "token": "add",
                    "startTime": "24.960s",
                    "endTime": "25.200s",
                    "confidence": "0.8389",
                    "type": "WORD"
                },
                {
                    "token": "up",
                    "startTime": "25.200s",
                    "endTime": "25.344s",
                    "confidence": "0.8184",
                    "type": "WORD"
                },
                {
                    "token": "to",
                    "startTime": "25.344s",
                    "endTime": "25.488s",
                    "confidence": "0.8091",
                    "type": "WORD"
                },
                {
                    "token": "lost",
                    "startTime": "25.488s",
                    "endTime": "25.872s",
                    "confidence": "0.6259",
                    "type": "WORD"
                },
                {
                    "token": "business",
                    "startTime": "25.872s",
                    "endTime": "26.400s",
                    "confidence": "0.8586",
                    "type": "WORD"
                },
                {
                    "token": "or",
                    "startTime": "26.400s",
                    "endTime": "26.592s",
                    "confidence": "0.7778",
                    "type": "WORD"
                },
                {
                    "token": "loyalty",
                    "startTime": "26.592s",
                    "endTime": "27.168s",
                    "confidence": "0.8373",
                    "type": "WORD"
                },
                {
                    "token": ".",
                    "startTime": "27.168s",
                    "endTime": "27.168s",
                    "confidence": "0.992031",
                    "type": "PUNCTUATION"
                },
                {
                    "token": "Oracle",
                    "startTime": "28.896s",
                    "endTime": "29.424s",
                    "confidence": "0.7604",
                    "type": "WORD"
                },
                {
                    "token": "advertising",
                    "startTime": "29.424s",
                    "endTime": "30.144s",
                    "confidence": "0.7821",
                    "type": "WORD"
                },
                {
                    "token": "and",
                    "startTime": "30.144s",
                    "endTime": "30.288s",
                    "confidence": "0.5966",
                    "type": "WORD"
                },
                {
                    "token": "customer",
                    "startTime": "30.288s",
                    "endTime": "30.720s",
                    "confidence": "0.8436",
                    "type": "WORD"
                },
                {
                    "token": "experience",
                    "startTime": "30.720s",
                    "endTime": "31.392s",
                    "confidence": "0.834",
                    "type": "WORD"
                },
                {
                    "token": "helps",
                    "startTime": "31.392s",
                    "endTime": "31.680s",
                    "confidence": "0.8552",
                    "type": "WORD"
                },
                {
                    "token": "you",
                    "startTime": "31.680s",
                    "endTime": "31.824s",
                    "confidence": "0.8243",
                    "type": "WORD"
                },
                {
                    "token": "make",
                    "startTime": "31.824s",
                    "endTime": "32.064s",
                    "confidence": "0.8282",
                    "type": "WORD"
                },
                {
                    "token": "every",
                    "startTime": "32.064s",
                    "endTime": "32.400s",
                    "confidence": "0.6116",
                    "type": "WORD"
                },
                {
                    "token": "interaction",
                    "startTime": "32.400s",
                    "endTime": "33.024s",
                    "confidence": "0.8092",
                    "type": "WORD"
                },
                {
                    "token": "matter",
                    "startTime": "33.024s",
                    "endTime": "33.408s",
                    "confidence": "0.8725",
                    "type": "WORD"
                },
                {
                    "token": ".",
                    "startTime": "33.408s",
                    "endTime": "33.408s",
                    "confidence": "0.687414",
                    "type": "PUNCTUATION"
                },
                {
                    "token": "I",
                    "startTime": "33.456s",
                    "endTime": "33.552s",
                    "confidence": "0.7717",
                    "type": "WORD"
                },
                {
                    "token": "connecting",
                    "startTime": "33.552s",
                    "endTime": "34.128s",
                    "confidence": "0.831",
                    "type": "WORD"
                },
                {
                    "token": "all",
                    "startTime": "34.128s",
                    "endTime": "34.320s",
                    "confidence": "0.8521",
                    "type": "WORD"
                },
                {
                    "token": "of",
                    "startTime": "34.320s",
                    "endTime": "34.464s",
                    "confidence": "0.7375",
                    "type": "WORD"
                },
                {
                    "token": "your",
                    "startTime": "34.464s",
                    "endTime": "34.560s",
                    "confidence": "0.8001",
                    "type": "WORD"
                },
                {
                    "token": "data",
                    "startTime": "34.560s",
                    "endTime": "34.944s",
                    "confidence": "0.7882",
                    "type": "WORD"
                },
                {
                    "token": "and",
                    "startTime": "34.944s",
                    "endTime": "35.136s",
                    "confidence": "0.7562",
                    "type": "WORD"
                },
                {
                    "token": "business",
                    "startTime": "35.136s",
                    "endTime": "35.520s",
                    "confidence": "0.8279",
                    "type": "WORD"
                },
                {
                    "token": "processes",
                    "startTime": "35.520s",
                    "endTime": "36.144s",
                    "confidence": "0.8383",
                    "type": "WORD"
                },
                {
                    "token": "across",
                    "startTime": "36.144s",
                    "endTime": "36.624s",
                    "confidence": "0.7716",
                    "type": "WORD"
                },
                {
                    "token": "advertising",
                    "startTime": "36.624s",
                    "endTime": "37.440s",
                    "confidence": "0.8465",
                    "type": "WORD"
                },
                {
                    "token": ",",
                    "startTime": "37.440s",
                    "endTime": "37.440s",
                    "confidence": "0.996255",
                    "type": "PUNCTUATION"
                },
                {
                    "token": "marketing",
                    "startTime": "37.488s",
                    "endTime": "38.112s",
                    "confidence": "0.8891",
                    "type": "WORD"
                },
                {
                    "token": ",",
                    "startTime": "38.112s",
                    "endTime": "38.112s",
                    "confidence": "0.997509",
                    "type": "PUNCTUATION"
                },
                {
                    "token": "commerce",
                    "startTime": "38.160s",
                    "endTime": "38.832s",
                    "confidence": "0.8187",
                    "type": "WORD"
                },
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