The OCID of the tenancy.
The list of contacts.
The Customer Support Identifier (CSI) number associated with the support account. The CSI is required for technical support tickets and optional for limits and billing tickets.
The kind of support ticket, such as a technical support request or a limit increase request.
The incident referrer. This value is often the URL that the customer used when creating the support ticket.
Details gathered during the creation of the support ticket.