Requesting Reassignments

Reassignment requests can only be initiated by users explicitly assigned the primary workflow role (as a named user). They cannot be submitted for backup roles, or by members of Teams/Groups assigned primary roles.

Preparers and reviewers can dispute a preparer/reviewer assignment on one or more reconciliations by submitting a request to administrators and power users to reassign the reconciliations.

You can request a reassignment for one or multiple reconciliations: