Customizing Actions

You can customize these preset process status actions:

• Originate

• Start

• Promote

• Submit, Submit to Top

• Exclude

• Reject

• Approve

• Delegate

• Take Ownership

• Freeze, Unfreeze

• Distribute, Distribute Children, Distribute Owner

• Sign Off

• Reopen

The process status action information is stored in the HSP_PM_ACTIONS table in the NAME column. You must run statements for your relational database to change the action value.

Example: SQL Relational Database

Run this query to list all available process status actions and their current names:

select * from hsp_pm_actions

This returns the action_id and the name of the process status action.

Note the state_id of the process status action you want to change, and then run this query:

UPDATE HSP_PM_ACTIONS SET NAME = 'NewName' WHERE ACTION_ID = action_id

Run this SQL statement to change the Approve process status action name to Accept:

UPDATE HSP_PM_ACTIONS SET NAME='ACCEPT' WHERE ACTION_ID=1

Note:

For Oracle relational databases, issue a COMMIT; command to commit the transaction.