Errors when Launching Office after Installing Smart View

Two types of errors may occur when launching Oracle Smart View for Office. If you encounter these errors, use the workarounds noted below.

Unable to set the installed property of the add-in class

After installing Smart View and launching Excel the first time, you may get an error message similar to the following:

Unable to set the installed property of the add-in class.

If you see this error, enable the Smart View add-in:

  1. Open Excel, Word or PowerPoint.

    Do not use Outlook to enable and disable Office add-ins.

  2. Go to File, then Options, and then Add-Ins.

  3. From Manage, select COM Add-ins, then click Go.

  4. Ensure that the check box next to Oracle Smart View for Office is checked.

    If the check box next to the add-in is cleared, then click the check box to select it, and then click OK.

    If the Oracle Smart View for Office add-in is not in the list, click Add, navigate to the location of the add-in file in your system (by default, C:\Oracle\SmartView\bin\HsTbar.xla) and select it, then click OK, and then click OK again in the COM Add-Ins dialog to close it.

  5. Restart Office.

Add method of AddIns class failed

After installing Smart View, the following error occurs each time Excel is launched:

Add method of AddIns class failed.

If you see this message, click OK in the error message box. Excel and Smart View will then work properly.