Smart View Ribbon Fails to Display After Non-Admin Installation

In some cases, installing Oracle Smart View for Office on Windows 10 or 11 as a non-admin can cause the Smart View ribbon to fail to display.

In a non-admin install, you double-click the SmartView.exe file to launch the installer. In an admin install, you right-click SmartView.exe and select Run as administrator.

If you installed Smart View as a non-admin and the Smart View ribbon does not display, complete the following procedures to troubleshoot this issue:

Add the COM Add-in

Reinstall Smart View as Administrator

Add the COM Add-in

To add the Smart View COM add-in:

1. In Excel, select File, then Options, and then Add-ins.

2. From Manage, select COM Add-ins, and then click Go.

3. In COM Add-ins, select the check box to enable the Oracle Smart View for Office add-in, and click OK.

4. Restart Excel.

   If the Smart View ribbon does not display after restarting Excel, proceed to Reinstall Smart View as Administrator.

Reinstall Smart View as Administrator

If the Smart View ribbon still fails to display after adding the COM add-in, perform these steps:

1. Uninstall Smart View.

   See Uninstalling Smart View for more information.

2. Reinstall Smart View by right-clicking SmartView.exe and selecting Run as administrator.

   See Installing from My Oracle Support or Oracle Technical Resources for more information.

3. Launch Excel and verify that the Smart View ribbon is displayed.