Installing from My Oracle Support or Oracle Technical Resources

To install Oracle Smart View for Office directly from My Oracle Support (MOS) or Oracle Technology Resources (OTR; formerly Oracle Technology Network, OTN):

  1. Before you begin:
    • If you are upgrading to this release from an earlier Smart View release, Oracle recommends that you first uninstall the earlier release before installing this release.

      If you installed using the Smart View installer wizard, see Uninstalling Smart View.

      If you installed using the command line or silent install, see Running Command Line or Silent Installations.

    • Ensure that a supported version of Microsoft .NET Framework is installed on the computer where you are installing Smart View. See Microsoft .NET Framework Support for .NET requirements.

      A supported version of Microsoft .NET Framework is required to install and use Smart View.

    • Review the information in Installation Guidelines.

  2. Close all Microsoft Office applications, including Outlook.


    Oracle recommends ensuring that all Microsoft Office processes are terminated on the machine where you plan to install Smart View. In Windows Task Manager, check for and terminate these Office processes: Excel, Word, PowerPoint, and Outlook.

  3. Download the Smart View zip file from either MOS or OTR:
  4. Unzip the file to a temporary location.
  5. To start the installation wizard, right-click SmartView.exe and select Run as administrator.

    You may also double-click SmartView.exe to start the installation wizard; however, some configurations may require Run as administrator. Therefore, Oracle recommends using the Run as administrator command to ensure that all functionality is properly enabled and all required Windows Registry entries are set. See Installation and Windows Access Control Settings for more information.

  6. Select a destination folder for Smart View, and then click OK.

    For new installations, Smart View is installed by default in:


    If you are upgrading an existing installation of Smart View, the installer defaults to the folder where Smart View was previously installed.


    Oracle recommends installing in the default location or in a location that does not contain any spaces in the installation path. For example, Oracle advises that you do not install in C:\Program Files or C:\Program Files (x86).

  7. When installation is complete, click OK.

    The Smart View ribbon is displayed the next time you open Microsoft Excel, PowerPoint, or Word.


    Starting with Smart View, the Oracle BI EE per-user extension installer is included with the Smart View client installation. If the extension is not already installed and it is not disabled, then it is installed the first time you start Office.

  8. If you plan to use drill-through reports or web launch, a browser add-on is required for all supported browsers (Microsoft Edge, Mozilla Firefox, and Google Chrome). See Installing Browser Add-ons for more information.


If you encounter issues related to installation and startup, see Tips and Troubleshooting.