Oracle BI EE Extension Users: Upgrading from Smart View 11.1.2.5.500 or Earlier

If you’re using the Oracle BI EE extension, and upgrading from Oracle Smart View for Office 11.1.2.5.500 or earlier to Smart View 11.1.2.5.510 or later, a complete uninstall of Smart View is required:

  1. Close all Office applications.

  2. Uninstall Smart View from the Windows Control Panel.

  3. Install Smart View.

    See Installing from My Oracle Support or Oracle Technical Resources.