Microsoft Office 365 ProPlus Support

A Microsoft Office 365 ProPlus patch released in June 2018 may prevent access to Smart View and display a "Member not found" error. Updating Office to Version 1806 (Build 10228.20080) resolves this issue.

A known issue with Microsoft Office 365 ProPlus patch 16.0.10228.20051, updated through the insider slow channel, prevents users from accessing Oracle Smart View for Office with Office 365, resulting in the "Member not found" message being displayed. This Microsoft patch was pushed to users who signed up for monthly channel updates between June 12 and June 14, 2018.

Workaround: Update Office with Microsoft Office 365 Version 1806 (Build 10228.20080), which contains the fix for this issue.