1. Runtime Administration Guide
  2. Setting up Help for the JD Edwards EnterpriseOne Web Client

Setting up Help for the JD Edwards EnterpriseOne Web Client

The EnterpriseOne Doc queue is associated with the web client and works in conjunction with the Help icon outside of the applications to direct a user to the JD Edwards EnterpriseOne online documentation libraries. The EnterpriseOne Doc Contextual queue is also associated with the web client and works in conjunction with the Help icon and the Help toolbar hyperlink within JD Edwards EnterpriseOne applications to direct a user to the JD Edwards EnterpriseOne online documentation specific to the application.

Help setup can be done in either the web or development client. The examples in this section will use the web client for setup.

To set up Help for the JD Edwards EnterpriseOne web client:

  1. In the JD Edwards EnterpriseOne web client, enter P98MOQUE into the Fast Path and navigate to the Work with Media Object Queues application.

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  2. Perform a find on EnterpriseOne*. Select the EnterpriseOne Doc queue and then click the checkmark on the toolbar.

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  3. Enter 11 into the Type field.

  4. Enter the URL path for the external documentation libraries into the Queue Path On-Line field. The URL to access the JD Edwards EnterpriseOne online documentation libraries is:

    https://docs.oracle.com/en/applications/jd-edwards/index.html

  5. Select Save.

    This record is used when a user selects Help outside of an application.

  6. On the Work with Media Object Queues form, select the EnterpriseOne Doc Contextual queue and then click the checkmark on the toolbar.

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  7. Enter 11 into the Type field.

  8. Enter the URL path for the external documentation into the Queue Path On-Line field. The URL to access the JD Edwards EnterpriseOne online documentation is:

    https://docs.oracle.com/search

    This record is used when accessing help from within an application. The application information is used to search the appropriate documentation library and display relevant documentation links.

  9. Save and exit the application.

The Help icon and the Help toolbar hyperlink within JD Edwards EnterpriseOne applications are now enabled within the web client to direct a user to the JD Edwards EnterpriseOne online documentation.