Configuring Custom Password Reset Notification Email Templates

1. Create the Media Object Template
   1. Access the Work With Media Object Templates application (P98TMPL).
   2. Create a rich text template for the email notification.
   3. Save the template.
2. Map password reset email tasks to templates
   1. Access the Soft Coding Records application (P954000).
   2. Click Add.
   3. In the User/Role field, enter the EnterpriseOne user, role, or *PUBLIC.
   4. In the Environment Name field, enter the EnterpriseOne environment for which you want to apply the email template mapping.
   5. In the Soft Coding Key field, enter RST_PWD_EMAIL_CONENT_CONFIG.
   6. In the Soft Coding Value field, enter the XML mapping for the email notification that you want to configure. For example:
      • Reset Password Link Request

        
                                            <SelfServicePasswordRequestsEmail>
                                            <ResetPasswordLinkRequest>
                                            <Subject>Reset Your Password</Subject>
                                            <MediaObjectTemplate>GTXXXX</MediaObjectTemplate>
                                            </ResetPasswordLinkRequest>
                                            </SelfServicePasswordRequestsEmail>
                                        

      • Password Reset Successful Email Confirmation

        
                                            <SelfServicePasswordRequestsEmail>
                                            <PasswordResetSuccessfulEmailConfirmation>
                                            <Subject>Your Password Has Been Reset Successfully</Subject>
                                            <MediaObjectTemplate>GTXXXX</MediaObjectTemplate>
                                            </PasswordResetSuccessfulEmailConfirmation>
                                            </SelfServicePasswordRequestsEmail>
                                        

      • Password About to Expire Notification

        
                                            <SelfServicePasswordRequestsEmail>
                                            <PasswordAboutToExpireNotification>
                                            <Subject>Your Password Will Expire Soon</Subject>
                                            <MediaObjectTemplate>GTXXXX</MediaObjectTemplate>
                                            </PasswordAboutToExpireNotification>
                                            </SelfServicePasswordRequestsEmail>
                                        

      • Password Expired Notification

        
                                            <SelfServicePasswordRequestsEmail>
                                            <PasswordExpiredNotification>
                                            <Subject>Your Password Has Expired</Subject>
                                            <MediaObjectTemplate>GTXXXX</MediaObjectTemplate>
                                            </PasswordExpiredNotification>
                                            </SelfServicePasswordRequestsEmail>
                                        

   7. Click OK to save the record.

Note: Use the media object template content to include supported substitution variables as needed. EnterpriseOne replaces the following variables at runtime: ${USER_NAME}, ${LINK_ACTIVE_TIME}, and ${PWD_RESET_LINK}.