1. Administration Guide
  2. Troubleshooting JD Edwards EnterpriseOne Testing

Troubleshooting JD Edwards EnterpriseOne Testing

If the PORTTEST program does not run successfully after startup:

  • If you have Oracle or UDB running on the enterprise server and the database and JD Edwards EnterpriseOne services are set to start automatically at system startup, JD Edwards EnterpriseOne services may start before the database is running completely.

    You must ensure that the database software is running before starting any JD Edwards EnterpriseOne processes.

  • If JD Edwards EnterpriseOne loses the connection to the database because either the network or database went down, you should see some sort of network or database error in the log files.

  • Stop the JD Edwards EnterpriseOne services, clear the logs, and then restart the JD Edwards EnterpriseOne services to see if the problem is resolved.