Attaching Analyses and Resolutions to a Failure

Access either the Work With Work Orders form or the Work With Case Management form.

To attach analyses and resolutions to failures:

  1. Locate and select a specific work order or case.

    From the Row menu, select Failure Analysis and then Work with FA.

  2. On the Work with Failure Analysis form, locate and select the existing failure, and select F/A/R Revisions from the Row menu.

  3. On the Analysis tab of the Failure Analysis Revisions form, enter an analysis description or search for values in the Analysis Description field.

    Note: When you click the Search button, an SWM constant controls whether the system uses failure analysis trees or the search and select program.
  4. Click the Pareto button, if it appears.

  5. Select one of these actions:

    • If you are using the Search button and if the SWM constant is set to use failure analysis trees, go to step 6.

    • If you are using the Search button and if the SWM constant is not set to use failure analysis trees, go to step 8.

    • If you are using the Pareto button, go to step 9.

    • If you are entering an analysis description manually, go to step 12.

  6. On the Failure Analysis Tree Name Search and Select form, select a tree name that applies to the specific issue.

    Note: If you set up failure analysis sequences by using the Failure Analysis Sequences program (P17769), the system might not display the Failure Analysis Tree Name Search and Select form if an exact tree match is found.
  7. On the Failure Analysis Tree Search and Select form, browse through the tree to find a tree node that is similar to the issue, and then go to step 9.

  8. On the Failure Analysis Search and Select form, browse through the information to find a record that is similar to the issue, and then go to step 9.

  9. On the Failure Analysis Pareto Analysis form, locate a record that is similar to the issue.

  10. Select the analysis and click Select.

  11. On the Failure Analysis Revisions form, to add information to an existing issue, select the Modify Analysis Record option.

  12. If you are adding a new analysis or modifying existing records, enter the information in the media object text box.

  13. Select the Analysis Codes tab, and select an existing code or enter a new code in any of the Failure Analysis Code IDs.

    Note: You do not need to enter information on the Analysis Codes tab if you used a standard, reusable analysis. The system supplies the default codes from the reusable record.
  14. On the Resolution tab of the Failure Analysis Revisions form, enter a resolution description or use the visual assist in the Resolution Description field.

  15. Click the Pareto button, if it appears.

  16. Repeat steps 5 through 13, entering resolution information instead of analysis information, and using the Resolution tab and Resolution Codes tabs, and then go to step 17.

    Note: If you make a mistake while adding an analysis or a resolution record, you can start over by choosing the Clear Analysis option or the Clear Resolution option from the Form menu.
  17. Click OK.

  18. The Failure Analysis Details Update window is displayed prompting you to confirm whether you want to save the updates for Pareto Analysis and increment the total number of hits.

    Click Yes if you want to update your details for Pareto Analysis. Click No if you only want to view the Pareto details.