Understanding Workflow

Workflow offers a powerful means of automating various components of the work-order life cycle across the entire enterprise. Documents, information, and action messages automatically pass from one task to the next. The tasks are based on a set of procedural rules and initiating events, and require minimal involvement on your part. For example, you can use workflow to:

• Route a work order for approval.

• Run the capacity plan for a work order.

• Send messages to appropriate personnel regarding the progress of a work order.

Some of these workflow examples are shipped with the software.

In addition, workflow enables you to:

• Define as many workflow processes as the business needs require.

• Attach any workflow process to any given event within an application.

• Run conditional processing, which is logic that is contingent upon supplied criteria, such as currency amount, status, and priority.