Understanding Workflow
Workflow offers a powerful means of automating various components of the work-order life cycle across the entire enterprise. Documents, information, and action messages automatically pass from one task to the next. The tasks are based on a set of procedural rules and initiating events, and require minimal involvement on your part. For example, you can use workflow to:
Route a work order for approval.
Run the capacity plan for a work order.
Send messages to appropriate personnel regarding the progress of a work order.
Some of these workflow examples are shipped with the software.
In addition, workflow enables you to:
Define as many workflow processes as the business needs require.
Attach any workflow process to any given event within an application.
Run conditional processing, which is logic that is contingent upon supplied criteria, such as currency amount, status, and priority.