Issuing Refund Checks
There may be cases in which you must reimburse funds to a tenant. For example, you may reimburse funds if a tenant overpays or makes a payment in error. In those cases, you can convert unapplied receipts to credit memos to issue a refund check to the tenant. You can issue a refund check for unposted or posted unapplied receipts.
See "Understanding How to Convert Unapplied Receipts to Credit Memos" in the JD Edwards EnterpriseOne Applications Accounts Receivable Implementation Guide.