Reviewing Applied Receipts

After you enter a receipt, you can use the Tenant Ledger Inquiry program (P15222) to verify that you applied it to the correct invoices or view the current open amount for the tenant. When you use this program to review paid and partially paid invoices, you can also review information about the receipt that was applied to the invoice, such as the receipt number, payment ID, and batch number, as well as the write-off, chargeback, and deduction amounts.

Chargebacks, Deductions, and Unapplied Receipts

When you apply receipts to invoices, you might create open chargeback, deduction, or unapplied receipt records. The system assigns document types RB, R5, and RU to these invoices, respectively, and a receipt batch type of RB (not 2B). Because these invoices are open, you cannot review the receipt that generated these invoices using the option from the Row menu.

This table outlines the methods you can use to locate the receipt, depending on the invoice type:

Invoice Type	Methods for Locating the Receipt
Chargeback (RB) generated from a receipt.	Locate the invoice number from which the chargeback originated, using the Original Document field. Then, select the invoice, and select Receipt/Draft Dtls from the Row menu. If the chargeback was generated from a deduction, you must locate the deduction record (R5), which is now paid as a result of creating the chargeback, and then select RE Rec/Draft Dtls from the Row menu. Use the payment ID to locate the receipt on the Work With Customer Receipts Inquiry form, which you access when you select RE Receipts Entry.
Deduction (R5) generated from an invoice or receipt.	Locate the invoice number from which the deduction originated, using the Original Document field. Then select the invoice, and select RE Rec/Draft Dtls from the Row menu. Use the payment ID to locate the receipt on the Work With Customer Receipts Inquiry form, which you access when you select RE Receipts Entry.
Chargeback (RB) generated from a deduction.	Locate the payment ID on the chargeback record, and enter it in the QBE row. Verify that the search criteria includes the option All, and then click Find. The system displays the chargeback and deduction records. Select the deduction (R5), and then select RE Rec/Draft Dtls from the Row menu.
Unapplied receipt (RU)	Use the payment ID to locate the receipt on the Work With Customer Receipts Inquiry form, which you access when you select RE Receipts Entry.