1. Business Interfaces Implementation Guide
  2. Customer Master Data Overview

Customer Master Data Overview

This chapter provides detailed information about the business interfaces that are available for the Customer Master Data business object.

This table lists all of the available interface components:

Interface Type

Available Interfaces

Business Services

The CustomerManager published business service (JP010020) manages these business services:

  • getCustomer (J0100022)

  • getCustomerV2 (J0100022)

  • getCustomerV3 (J0100022)

  • getCustomerCreditInformation (J0100023)

  • getCustomerCreditInformationV2 (J0100023)

  • processCustomer (J0100021)

  • processCustomerV2 (J0100021)

  • processCustomerV3 (J0100021)

The CustomerAndContactManager published business service (JP010050) manages these business services:

  • processCustomer (J0100021)

    This method is documented under the CustomerManager published business service (JP010020, which is documented in this chapter.

  • processContact (J0100003)

    This method is documented under the AddressBookManager published business service.

    See Address Book Business Services - AddressBookManager.

The Customer Master Data business object also uses the getCustomerCreditLimits method (J000044), which is managed by the FinancialComplianceManager. See FinancialComplianceManager Business Services.

Real-Time Events

This list includes the real-time events for the Customer Master Data business object:

  • RTCMOUT, which is a container event for these single events:

    • RTCMHDR

    • RTCMPHOUT

    • RTCMEAOUT

    • RTCMCCOUT

  • RTCMOUT2, which is a container event for these single events:

    • RTCMHDR2

    • RTCMEAOUT2

    • RTCMAAOUT

    • RTCMPHOUT2

    • RTCMCCOUT2

  • RTCMOUT3, which is a container event for these single events:

    • RTCMHDR3

    • RTCMAAOUT

    • RTCMEAOUT2

    • RTCMPHOUT2

    • RTCMCCOUT2

    • RTABCCOUT

Note that several of the single events contained within RTCMOUT3 are also contained within RTCMOUT2. The documentation for those events is located under the RTCMOUT2 container event.

Batch Import Programs

This list includes the batch import programs for the Customer Master Data business object:

  • Customer Master Batch Upload program (R03010Z)

  • SCP Customer Master Information Extract program (R34A530)

Additional Interfaces

The Customer Master Data business object also uses the following business interfaces:

  • Customer Master MBF - PO (P0100042)

    Depending on the processing option settings on the Outbound tab, this program can write outbound interoperability records that can be used by an external software system.

See Setting Processing Options for Customer Master MBF - PO (P0100042)
Note: You can find additional technical information about each type of business interface component. For additional descriptions of the information available, and instructions for finding this information, see Accessing Additional Information for Business Interface Components.