Process

You use these processing options to specify default information that the system uses when processing activity information.

Note: If you access this program from the Activity Homepage, the system uses the default information from the processing options of the Activity Homepage program. The system disregards the default information that you set up in these processing options unless the processing options of the Activity Homepage program are blank.

1. Enter User Type

Enter CRM if the users are CRM users, or leave blank for other users.

2. Calendar Type for Add Activity

Specify the default calendar type with which an activity is associated when you create an activity. For example, enter PERSONAL if you typically add activities to a personal calendar. You can override this value when adding an activity.

3. Activity Type for Add Activity

Specify the default activity type to use when you create an activity. Values are stored in UDC 01/AC.