Differences and Limitations: Report an Incident

Mobile applications are intended to be a simplified version of the applications that are available in the base software. In most cases, these applications provide a subset of the functionality available in the base software.

The Report an Incident mobile smartphone application uses your login ID to search for incidents that you are associated with. After you launch the smartphone application, the system displays a list of your incidents that occurred seven days prior to the system date. To search for and filter incidents from your list, you can use the date filter in the application.

The Report an Incident mobile tablet application processes all incidents available in the EnterpriseOne system. After you launch the tablet application, the system displays a list of all incidents that occurred seven days prior to the system date. In the tablet application, other filters apart from the date filter are also available.

In the base EnterpriseOne Incident Master program (P54HS00), you can access all incidents. You have access to several Query By Example (QBE) fields that you can use to search and filter incidents. Therefore, your search results in the mobile applications can differ from the search results in the base application.

Language Support

Additionally, you should be aware of how a user's language preference can affect the search functionality for business unit and branch/plant records. See Language Support for Business Unit and Branch Plant Searches.