1. Mobile Enterprise Applications Implementation Guide
  2. Setting Up the Report an Incident Mobile Applications

Setting Up the Report an Incident Mobile Applications

Processing Options

Before you use the Report an Incident tablet and smartphone applications, you must set up the processing options of the applications in the JD Edwards EnterpriseOne system. You must also review the processing options for the Incident Master program (P54HS00) and the Report an Incident program (P54HS30) to verify that the processing options are valid when you process incident data by using the mobile device.

Location Services

You can use the device's location services to automatically display the latitude and longitude values of the location for an incident. To use the device's location services for the Report an Incident mobile applications, you must verify that the location setting in the mobile device (tablet or smartphone) is turned on.

When the location setting is turned on in the smartphone, the Report an Incident smartphone application displays a window asking if you want to enable location services. You get this window when you add a new incident using the smartphone application. After you confirm to enable location services for the application, the application displays the latitude and longitude values of the location.

When the location setting is turned on in the tablet, the Report and Incident tablet application automatically displays the latitude and longitude values of the location. The tablet application does not ask the user for a confirmation whether to enable location services.

You can turn off the location services for the applications (smartphone and tablet) if you do not want the system to populate the location coordinates of the incident location. To turn off location services for an application, you must go to the mobile device location setting, and manually turn off the location services for the application.

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