Manage Cases Mobile Application Overview

You use the Manage Cases mobile application (M17510E) to review your cases and to update cases. You can update the failure description, equipment, and site for a case. You can search for cases from your list of cases and filter cases from your list. You can view photos associated with the case, add new photos to the case, and delete existing photos.

This table lists the applications that are available for reviewing and updating cases:

Type of Application	Additional Information
Base EnterpriseOne application	To review and update cases, use these applications in the JD Edwards EnterpriseOne system: Work with Case program (P17500) User Defined Codes program (P0004A) Case Update program (P90CG501) Case Entry program (P17501E) Equipment Master Address Locations program (P1704)
Smartphone application	Manage Cases (M17510E)

Before using the Manage Cases mobile application, you must set up the processing options for the Manage Cases mobile application (M17510E).