UX One: Service Contract Manager Page

The Service Contract Manager page (P17003X/W17003XA) enables users to receive alerts about contracts that have expired or are expiring soon, and to view analytical data about service contracts, and to access programs and pages. The Service Contract Manager page also provides easy access to frequently accessed programs and other UX One pages.

To access the UX One Service Contract Manager page, log in to the EnterpriseOne system using the Service Contract Manager role.

This graphic illustrates the Service Contract Manager page:

Watchlist Alerts

These alerts are based on EnterpriseOne programs. By default, the alerts are set up to use queries that are based on delivered demo data. Each of these queries is associated with a specific program version. To use a different query or call a different program version, you can modify these queries or create new queries that better meet your requirements. Additionally, these watchlists have been set up with specific warning and critical threshold values. You can adjust these values to meet your requirements.

This table lists and describes the watchlist alerts that are available on the Service Contract Manager page:

Watchlist Alert	Description
Team Expired Svc Contracts	This alert tells users how many service contracts have expired for the team. This alert is based on the Work With Contracts program (P1720). When you click the alert, the system displays the Work With Contracts form. The following form layouts are available: Service Contract Header The following grid formats are available: Simple
Team Expiring Svc Contracts	This alert tells users how many of the team's service contracts are going to expire soon. This alert is based on the Work With Contracts program (P1720). When you click the alert, the system displays the Work With Contracts form. The following form layouts are available: Service Contract Header The following grid formats are available: Simple

Watchlist Alert

Description

Team Expired Svc Contracts

This alert tells users how many service contracts have expired for the team.

This alert is based on the Work With Contracts program (P1720).

When you click the alert, the system displays the Work With Contracts form. The following form layouts are available:

Service Contract Header

The following grid formats are available:

Simple

Team Expiring Svc Contracts

This alert tells users how many of the team's service contracts are going to expire soon.

This alert is based on the Work With Contracts program (P1720).

When you click the alert, the system displays the Work With Contracts form. The following form layouts are available:

Service Contract Header

The following grid formats are available:

Simple

For additional information about the programs associated with these watchlist alerts, see Managing Contracts in the JD Edwards EnterpriseOne Applications Service Management Implementation Guide.

Charts

These charts are based on EnterpriseOne programs. By default, the charts are set up to render using queries that are based on delivered demo data. Each of these queries is associated with a specific program version. To use a different query or call a different program version, you can modify these queries or create new queries that better meet your requirements.

This table lists and describes the charts that are available on the Service Contract Manager page:

Component Title	Description
Budget vs Actual by Period (P09217X/W09217XB)	Use this chart to view the budget amounts in comparison to the actual amounts by period. This chart is based on the One View Account Balance Inquiry program (P09217). You can use the fields at the top of the chart to specify which periods you want to use when creating the chart.
Total Profitability for All Contracts by (P1730X/W1730XB)	Use this chart to view total profitability for all contracts for your team. This chart is based on the One View Service Contract Profitability Inquiry program (P1730). Additionally, you can use the drop down menu at the top of the chart to display data by: Contract Contract Type Customer Product Family Service Package
Total Contract Amount by Service Package (P1727X/W1727XF)	Use this chart to view the total amounts for all contracts by service package for your team. This chart is based on the One View Service Contract Inquiry program (P1727).
Total Number of Contracts by Service Package (P1727X/W1727XE)	Use this chart to view the total number of contracts by service package for your team. This chart is based on the One View Service Contract Inquiry program (P1727).

For additional information about the programs associated with these charts, see these topics in the JD Edwards EnterpriseOne Applications One View Reporting User Guide:

Springboard Tasks

You use tasks to access EnterpriseOne programs and other UX One pages. These tasks are included in a springboard on the page.

This table lists and describes the tasks on the Service Contract Manager page:

Task	Description
Service Contract Entry	Use this task to access the Work With Contracts program (P1720). The following form layouts are available: Service Contract Header The following grid formats are available: Simple
Address Book Revisions	Use this task to access the Address Book Revisions program (P01012).
Create and Submit Expense Reports	Use this task to access the Expense Entry program (P09E2011, version ZJDE0002).
Review and Approve Expense Reports	Use this task to access the Expense Entry program (P09E2011, version ZJDE0003).
Team Contracts	Use this task to access the Team Contracts UX One page.
Team Contract Profitability	Use this task to access the Team Contract Profitability UX One page.

For additional information about the programs accessed by these tasks, see:

Managing Contracts in the JD Edwards EnterpriseOne Applications Service Management Implementation Guide
Entering Address Book Records in the JD Edwards EnterpriseOne Applications Address Book Implementation Guide
Entering Expense Reports and Revising and Approving Expense Reports in the JD Edwards EnterpriseOne Applications Expense Management Implementation Guide