Deployment Servers

This section describes the available fields for the Deployment Server.

Deployment Servers

Lists the available Deployment Servers you can select to collect diagnostics.

ESU Install Issue

Collects the ESU jde.log and the UBE files for:

  • Load XML Data to Table (R98403XB)

  • Spec Merge Driver (R98700)

  • Software Update History Report (R96701)

  • Table and Index Creation (R98407)

  • Table Conversion/Merge Driver (R98405)

  • Data Dictionary Merge (R989200P)

  • User Defined Codes Merge (R9600042)

  • Solution Explorer Merge for ESU (R9690002O)

  • Service Constants Merge (R96951002)

  • XMLP Merge (R96956002)

  • RPDF Merge (R96956202)

The jde.ini, jdbj.ini, jas.ini, jdelog.properties, ptf.log and logs from the Deployment Server are also collected.

OneWorld Client Install Issue

Collects the files under the OneWorld Client Install directory, which includes the following:

  • installManager.htm

  • install/oraparam.ini

  • misc/ini files

  • stage/products.xml

  • ThirdParty/WebDevFeature/WASH4A

  • WLSH4A/ install/oraparam.ini

  • reponse/WXXH4A_install.rsp

  • stage/products.xml

The jde.ini, jdbj.ini, jas.ini, jdelog.properties, ptf.log and logs from the Deployment Server are also collected.

Package Build Files

Collects the package.inf file, ServerLogs, the local svrpkgbuild.log, the local clientpkgbuild.log and the work folder for the specified package name entered.

The jde.ini, jdbj.ini, jas.ini, jdelog.properties, ptf.log, local logs, and the last five instances of the Package Build pdfs (R9621S and R9622C) in the Print Queue are also collected.

Pathcode of Package

The pathcode the package was built from.

Package Name

The name of the package to retrieve diagnostics from.

UBE Output

Collects the last five PDF files for the UBE entered in the UBE Report Name field. The jde.ini, jdbj.ini, jas.ini, jdelog.properties, ptf.log and logs from the Deployment Server are also collected.

UBE Report Name

The name of the UBE(s) you want to collect. You can enter multiple UBE reports by separating them with a comma.

Special characters / wildcards are not allowed in this field.

Server Management Agent Issue

Collects the Server Management Agent logs for the Deployment Server specified in the drop-down.

Collect and Generate Button

Each time the Collect and Generate button is clicked a .zip file is generated from the contents of the CaptureDiagnostics directory with a specific naming convention (DEP_CaptureLogs.zip) and saved in the temp directory.

The following directories are created:

  • CaptureDiagnostics directory replacing the current directory if it exists.

  • CaptureDiagnosticsZip directory with a sub directory called temp.

It is recommend that you periodically delete the .zip files in /CaptureDagnosticsZip/temp directory.

Download Zip--<instance Name>(<host Name>,<agent Home>)

Downloads the zip file from the agent to the local machine.