E-Mail Configuration

When you click the Server Activity link in the What do you want to do? pane, the Management Console displays another pane under What do you want to do? called E-Mail Configuration.

E-Mail is sent through SMTP and is SMS/pager friendly.

Starting With Tools Release 9.2.7, JD Edwards EnterpriseOne provides secured email communication by enabling the TLSv1.2 and SMTP authentication for the email notification framework.

To configure e-mail notification for monitors:

1. Complete these fields:

   • Mail Server (SMTP)

     Defines the name of the SMTP mail server Server Manager will utilize for sending e-mails.

   • SMTP Port

     The TCP/IP port to use when connecting to the SMTP mail server for sending e-mails. The default value is 25, though some mail servers may be configured to use an alternate port.

   • Sender Email

     The e-mail address to use as the sender for e-mail notifications sent by Server Manager.

   • Email Address

     Enter an email address (or multiple addresses separated with a comma).

   • Connection Security

     Enter any one of these connection types as per your requirement:

   Connection Type	Description
   PLAIN	Connection shall be established/made with the SMTP server without encryption.
   STARTTLS	Informs the mail server to upgrade the non-encrypted connection to an encrypted connection.
   SSL/TLS (Secure Sockets Layer/Transport Layer Security)	A secured connection shall be established or made with the SMTP server by encrypting the communication with the TLS1.2 protocol.

   • Enable Authentication

     Enter True or False. The email is delivered only when the value is True and when authentication is enabled on the SMTP server.

   • SMTP Username

     Enter the username to authenticate with the SMTP server. This applies only when authentication is enabled on the SMTP server.

   • SMTP Password

     Enter the password to authenticate with the SMTP server.

2. Click the Save button to save your settings.

3. To verify your settings and email address for use by Monitors, click the Test button. If the test is not successful, an error appears.

Note: If the Server Manager is TLS enabled, the system selects the Keystore name, Truststore name, and password settings automatically from the global Server Manager settings. Therefore, separate TLS level settings are not provided in the Email Configuration pane.

JD Edwards EnterpriseOne Email delivery system has been tested and certified with the SMTP Server for Microsoft Office 365 Exchange.

Consider the following to ensure that the EnterpriseOne email delivery system works with Microsoft Office 365 Exchange:

• The Sender's email address must be valid.

• If the SMTP Username is different than the sender's email ID, you must provide the "Send As" permissions to the sender's email address. Otherwise, the email delivery fails and the system displays the “Send As Denied” error message.

• Multi-factor/2FA authentication should be disabled for the FROM email ID/SMTP Username.

• SMTP Auth should be enabled.

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