Moving a Message to Another Queue

You can move a message from one queue to another. For example, you might want to move a message from your Priority queue to your Personal To Do List queue.

To move a message to another queue:

1. Open the Navigator drop-down menu, select Actions, and then select Work with Work Center.

2. On Work Center, click the All Queues option if the target queue to which you want to move the message does not appear.

3. Click and drag the message to the target queue.

4. To verify the placement of the message, double-click the target queue and view the contents.