Sending an Internal Message to a Single Recipient

  1. Open the Navigator drop-down menu, select Actions, and then select Work with Work Center.

  2. On the Work with Work Center form, select New Message.

  3. On Send Internal Mail, click the Search button in the "To: Address Number/ User/ Role" field.

  4. On Address Number / User / Role, select one of the following options to search for a recipient by address number or user ID, and then click OK:

    • Address Number

    • User

  5. Find and select the address number or user to whom you want to send the message.

  6. Type the subject of the message in the Subject field.

  7. Complete the following optional fields, as necessary:

    • Keep Copy

    • Receipt Notify

    • Contact

    • Address

    • Tickler Date

    • Phone Number

  8. Type your message in the text area at the bottom of the form.

  9. To include an attachment with your message, right-click the panel with the Text button.

  10. Choose New, and then one of these options:

    • Image

    • OLE

    • Shortcut

    • URL/File

  11. Click OK to send the message.

    If you opt to keep a copy of a message that you send, you can view it in the same queue from which you sent the message.