1. Foundation Guide
  2. Viewing Messages

Viewing Messages

You can view your messages in the Work Center. Messages sent from other users will appear in either your Personal In Basket queue or, if you set them up, your Priority Mail and Secondary queues. You can also view workflow messages, or active messages, sent by a workflow process.

Note:

If you cannot view messages, make sure that queue security is set up to enable you to view the Address Book number and queue that you want to view.

To view messages:

  1. Open the Navigator drop-down menu, select Actions, and then select Work with Work Center.

  2. On Work Center, expand a queue that contains a message.

    Unless the All Queues check box is selected, only those queues that contain mail will display. Any messages in that queue appear. Messages that have not been viewed appear in bold.

  3. Click the message that you want to view.

    The message appears in the view area on the right side of the Work Center form.