Troubleshooting

With AIS deployed on WebSphere, if you run a REST connector with a configured client certificate, the system generates the following error message:

"message": {

"statusCode": 500,

"error": "java.io.IOException: Received fatal alert: protocol_version"

}

To resolve this issue, you must configure the AIS server instance in WebSphere to specify the correct TLS version. Add the following settings in the Generic JVM arguments field in Java Virtual Machine.

- Djdk.tls.client.protocols=TLSv1.2

- Dhttps.protocols=TLSv1.2